Federal Aviation Administration Launches Boeing Investigation

Image: Alaska Airlines Boeing 737 Max 9 aircraft in flight.  (Photo Credit: Alaska Airlines)
Image: Alaska Airlines Boeing 737 Max 9 aircraft in flight. (Photo Credit: Alaska Airlines)
Rich Thomaselli
by Rich Thomaselli
Last updated: 2:30 PM ET, Fri January 12, 2024

The Federal Aviation Administration (FAA) will join the National Transportation Safety Board (NTSB) in investigating Boeing after a side panel blew off an Alaska Airlines 737 MAX 9 plane last week during a flight.

"This incident should have never happened, and it cannot happen again," the FAA said in a statement, noting it had formally notified Boeing of the probe.

A door plug on the 737 Max 9 apparently came loose. In a subsequent inspection, Alaska and United Airlines, the only U.S.-based airlines to use the jet, found similar deficiencies on other MAX 9 planes.

"We will cooperate fully and transparently with the FAA and the NTSB on their investigations," Boeing said in a statement.

The FAA said it would "determine if Boeing failed to ensure completed products conformed to its approved design and were in a condition for safe operation in compliance with FAA regulations."

"Boeing's manufacturing practices need to comply with the high safety standards they're legally accountable to meet," the statement continued.

That particular model of aircraft has been grounded indefinitely.

"The safety of the flying public, not speed, will determine the timeline for returning the Boeing 737-9 Max to service," the FAA said.

The pilot of the impacted Alaska plane was able to make an emergency landing without any injuries.

"We're going to approach it with 100 percent and complete transparency every step of the way," Boeing CEO Dave Calhoun said. "We are going to work with the NTSB, who is investigating the accident itself, to find out what the cause is."

The investigations should still reaffirm our confidence in air travel.


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Rich Thomaselli

Rich Thomaselli

Associate Writer

Editor Associate Writer true 9281 14744 Rich Thomaselli has written for TravelPulse since 2014 and has been a professional journalist for nearly 40 years. His work has appeared in USA Today, the New York Times and New York Yankees publications. He is an 11-time writ

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