Glitch Strands 3,000 Pieces of Luggage in Phoenix Airport Parking Lot

Donald Wood
by Donald Wood
Last updated: 10:30 AM ET, Fri May 13, 2016

Photo courtesy of Thinkstock

On Thursday, an airport in Phoenix was the site of a major Transportation Security Administration automated luggage screening system glitch, as more than 3,000 bags were left behind at the facility.

According to NBCNews.com, Phoenix Sky Harbor International Airport began suffering from "unprecedented technical issues" with the luggage screening system at around 6:45 a.m. local time, leaving over 3,000 bags sitting in the airport's parking lot.

Several airlines impacted by the system glitch drove the stranded luggage to airports in Los Angeles and San Diego, at which point each bag was flown to its respective destination. Southwest Airlines sent 1,500 bags to Las Vegas by truck, where they were screened and sent to their owners.

Officials at the Phoenix airport reported the baggage glitch did not result in any flight delays, and by Thursday evening, the system was fully operational once again. "We will continue testing the system throughout the night in preparation for tomorrow's scheduled operations," TSA said in a statement.

The TSA luggage screening system glitch at the Phoenix airport came on the same day the TSA faced criticism at a Congressional hearing for long lines and the poor treatment of employees.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
ALG Vacations® is Powering Up Fall with PartnershipTuesday, September 8, 2026
2:00pm Eastern
At ALG Vacations®, partnership means deliver smarter tools, stronger resources, and more opportunities...
Upcoming Webinar
Sell More Great Lakes Cruises with Victory Cruise LinesWednesday, September 9, 2026
2:00pm Eastern
Join Cris Desouza, VP of Sales, and Barbara Davis, Director of Sales, for an inside look at what’s new...
Upcoming Webinar
Beyond the Ship: Maximizing Pre and Post Cruise ExperiencesThursday, September 10, 2026
2:00pm Eastern
Discover how to enhance the cruise experience with strategic pre and post cruise planning. Learn how...
Upcoming Webinar
ALG Vacations® is Powering Up Fall with PartnershipTuesday, September 8, 2026
2:00pm Eastern
At ALG Vacations®, partnership means deliver smarter tools, stronger resources, and more opportunities...
Upcoming Webinar
Sell More Great Lakes Cruises with Victory Cruise LinesWednesday, September 9, 2026
2:00pm Eastern
Join Cris Desouza, VP of Sales, and Barbara Davis, Director of Sales, for an inside look at what’s new...
Upcoming Webinar
Beyond the Ship: Maximizing Pre and Post Cruise ExperiencesThursday, September 10, 2026
2:00pm Eastern
Discover how to enhance the cruise experience with strategic pre and post cruise planning. Learn how...