Norwegian Air Flight Attendants Must Provide Doctor's Note to Not Wear High Heels

Image: PHOTO: Norwegian Air Boeing 787 Dreamliner. (photo via MatusDuda / iStock Editorial / Getty Images Plus)
Image: PHOTO: Norwegian Air Boeing 787 Dreamliner. (photo via MatusDuda / iStock Editorial / Getty Images Plus)
Alex Temblador
by Alex Temblador
Last updated: 6:11 PM ET, Thu April 18, 2019

For a country like Norway renowned for its measures in women's equality, it's a bit of a surprise to hear that their airline, Norwegian Air, has dated uniform requirements for its flight attendants.

According to a 22-page dress code, female flight attendants have to wear high heels while at work, unless they have a doctor's note.

News broke about this policy on April 16 which states that flight attendants must have "a doctor's note at all times and update it every six months if they want to wear flat shoes."

A representative for Norwegian Air told The Independent that their flight attendants can wear flat shoes while flying, but must wear high heels outside of the cabin such as when entering or exiting the plane.

"Like all global airlines, Norwegian has a comprehensive set of uniform guidelines to ensure that our flying crew represent our brand in a smart and consistent manner," said an airline rep, according to The Independent. "The guidelines were drafted with input from our pilot and cabin crew colleagues and have been well received, sharing many gender commonalities in addition to some specific male and female requirements."

Additionally, these female flight attendants must wear eye makeup and light face makeup, though men cannot unless it's to cover acne or bruises.

"It is almost comical that we face these issues in 2019," Ingrid Hodnebo, a spokesperson for Norwegian's Socialist Left Party, told local media. "While the rest of society has moved on, Norwegian is stuck in the 'Mad Men' universe from the 1950s and 60s."

"Uniform requirements are one thing, but to impose heels and makeup is going too far," said Anette Trettebergstuen, the Norwegian Labour Party's women's spokesperson. "The year 1950 rang and it wants its rulebook back. This is super embarrassing and they should have progressed further."

Even doctors are calling out Norwegian Air on Twitter.

Pediatric emergency physician in Tampa, Florida, offered to provide a doctor's note for these female flight attendants, citing how "chronic use of high heels is a known risk factor for chronic feet, knee and back pain."


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Alex Temblador

Alex Temblador

Alex Temblador is an award-winning travel writer and the award-winning author of Secrets of the Casa Rosada, Half Outlaw, andWriting An Identity Not Your Own. This Mixed Latine writer is based in Dallas, Texas, and has had publications in Travel + Leisure, Conde Nast Traveler, Lonely Planet, Outside, among many others. She's best known for her articles on diversity, inclusion, and equity in travel. You can reach her at [email protected].

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.

Don't Miss These Travel Agent Events and Trainings

Upcoming Event
Selling More with TAP: Unlock the Value of Portugal StopoverMonday, November 9, 2026, 2:00PM EasternJoin TAP Air Portugal and Visit Portugal for an exclusive webinar dedicated to TAP's Portugal Stopover...
Upcoming Webinar
Wildlife, Culture & Warm-Weather AdventureTuesday, November 10, 2026, 2:00pm EasternFrom extraordinary wildlife encounters to vibrant cultures and breathtaking landscapes, discover how...
Upcoming Webinar
Black Friday Is Just the Beginning with ALG Vacations®Wednesday, November 11, 2026 2:00pm EasternJoin ALG Vacations® on November 11 for a special webinar featuring Jacki Marks, Jim Tedesco, and Ben...
Upcoming Event
Selling More with TAP: Unlock the Value of Portugal StopoverMonday, November 9, 2026, 2:00PM EasternJoin TAP Air Portugal and Visit Portugal for an exclusive webinar dedicated to TAP's Portugal Stopover...
Upcoming Webinar
Wildlife, Culture & Warm-Weather AdventureTuesday, November 10, 2026, 2:00pm EasternFrom extraordinary wildlife encounters to vibrant cultures and breathtaking landscapes, discover how...
Upcoming Webinar
Black Friday Is Just the Beginning with ALG Vacations®Wednesday, November 11, 2026 2:00pm EasternJoin ALG Vacations® on November 11 for a special webinar featuring Jacki Marks, Jim Tedesco, and Ben...