Universal Helios Grand Hotel Now Accepting Reservations — Here’s a First Look

Image: Universal Helios Grand Hotel lobby. (Photo Credit: Universal Destinations & Experiences Media)
Image: Universal Helios Grand Hotel lobby. (Photo Credit: Universal Destinations & Experiences Media)
Brooke McDonald
by Brooke McDonald
Last updated: 9:20 AM ET, Wed April 9, 2025

Just steps from the heart of Universal Epic Universe, Universal Helios Grand Hotel is set to welcome guests ahead of schedule, now opening April 16, 2025 — five weeks ahead of the theme park’s official debut and the hotel’s originally announced opening date. The Mediterranean-inspired resort will be the 11th hotel at Universal Orlando Resort. Part of Universal Orlando’s “Signature Collection” of hotels, Helios Grand was designed by Universal Creative and is operated by Loews Hotels & Co.

With a dedicated entrance exclusive to hotel guests, Helios Grand offers direct access into Celestial Park, placing guests in the center of the action in minutes. The 500-room resort is described by Universal as “the crown jewel of Epic Universe and the pinnacle of Universal Orlando’s hotel experiences.”

Reservations are now open for stays beginning April 16 ahead of newly announced guest previews, which begin April 17. Preview tickets to Universal Epic Universe are now available April 17 through May 8 for select guests, including Universal Orlando Passholders, 2025 Military Freedom Pass Ticket holders, and Universal Rewards Signature VISA Card members. Guests staying at Universal Orlando hotels can also purchase preview tickets, subject to availability, at the Vacation Planning Center in the hotel lobby.

We got an early first look inside Universal Helios Grand Hotel — here’s a sneak peek.

A Celestial Welcome

Helios Grand’s design blends Mediterranean elegance with celestial grandeur. The expansive lobby is lined with floor-to-ceiling windows that look out at a huge statue of Apollo, the sun god, with Universal Epic Universe in front of him. On the opposite end of Epic Universe’s Celestial Park, a statue of Luna, goddess of the moon, faces Apollo with the park’s central icon, the Chronos, to her back.

Visible just off the lobby, Flora Taverna, the hotel’s three-meal restaurant, is a striking complement in Mediterranean white, blues and golds, accented by vivid red floral installations blooming across the ceiling.

Accommodations

We toured a Standard Two-Queen Theme Park View room, one of several available room types. The décor reflects the hotel’s garden-meets-celestial theme, with soft blues, purples, and floral motifs accenting the headboards. Rooms are designed to be bright, airy, and serene, and the view over Epic Universe is a stunner that guarantees to be even more impressive after dark.

Additional accommodations include Deluxe and Club Level rooms, How to Train Your Dragon-themed Kids’ Suites, and multi-room suites including the Celestial, Helios Grand, and Presidential options.

Dining and Rooftop Views

One of the hotel’s most striking features is Bar Helios, the rooftop bar and lounge. Featuring a gorgeous constellation-adorned dome ceiling over the bar and 360-degree views across Epic Universe, Bar Helios offers a mix of indoor and open-air spaces, ideal for watching the park glow at day and night. From here you can see so many of Epic Universe’s stunning details — from the towering peak of the Mead Hall in Isle of Berk, to coins spinning in SUPER NINTENDO WORLD’s Mushroom Kingdom, to Stardust Racers dueling coasters flying by in Celestial Park. 

We also got a quick peek at Aurora Market – a grab-and-go coffee and snack shop, and poolside bar and grill serving casual food, cold drinks, and frozen cocktails.

Lotus Lagoon

The hotel’s expansive pool area features a zero-entry pool, hot tub, underwater speakers, private cabanas available for rent, and daily recreation like evening poolside movies. The open air dining area includes bar and table seating, and also offers service direct to poolside loungers and cabanas. 

Park Access and On-Property Perks

One of the most enticing aspects of Universal Helios Grand Hotel is its dedicated guest entrance into Universal Epic Universe. The hotel sits directly between the portals to The Wizarding World of Harry Potter – Ministry of Magic and Dark Universe, and the walk from a guest room to the entrance into Epic Universe’s Celestial Park will take just minutes.

With the promise of the top-notch service and amenities already proven to deliver at Universal Orlando’s other Signature Collection hotels, celestial design, rooftop views, and immediate access to Epic Universe, Universal Helios Grand Hotel is positioned as one of the most immersive and convenient ways to experience the new park. And with its opening date now moved up to April 16, guests now have the opportunity to stay inside the resort and access Epic Universe preview experiences even before the park’s official May 22 debut.

Guests looking for other budget-friendly options can also look to nearby Universal Stella Nova and Universal Terra Luna Resorts. Both hotels are now open and will offer access by walking path or complimentary shuttle when Epic Universe opens. 

Guests at Helios Grand or any Universal Orlando hotel get exclusive perks like Early Park Admission (up to one hour before opening) to Universal Volcano Bay Water Park and select attractions at either Universal Studios Florida or Universal Islands of Adventure, and Epic Universe when open (valid theme park admission required; check the schedule here), complimentary shuttle service to Universal’s theme parks and CityWalk, resort-wide charging privileges, free merchandise delivery, and more. 

Stay tuned for more updates, impressions, and a closer look at more room types as the countdown to Epic Universe continues.


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