AHLA Reveals Rising Costs, Staffing Challenges Despite Steady Travel Demand

Image: Guest checking in at a hotel front desk. (Photo Credit: Adobe Stock/Charlie's)
Image: Guest checking in at a hotel front desk. (Photo Credit: Adobe Stock/Charlie's)
Noreen Kompanik
by Noreen Kompanik
Last updated: 3:35 PM ET, Tue March 17, 2026

Even as travel demand is expected to remain steady compared to 2025, the American Hotel & Lodging Association (AHLA) reported that a survey of hotel owners and operators across the U.S. conducted in late February 2026 highlights continued pressure from higher supply, labor, insurance and energy costs as the industry prepares for major global events, including the 2026 FIFA World Cup.

“Hoteliers are resilient, but the cost pressures they’re facing are very real,” said Rosanna Maietta, president and CEO of AHLA, in a statement. “From rising insurance and energy expenses to workforce shortages, hotels are navigating significant operational challenges. As the U.S. prepares to host global events like the World Cup, ensuring hotels have the workforce and resources they need will be critical to maintaining America’s leadership in travel and tourism.”

Operating costs remain the biggest challenge for hotel owners, though other financial pressures include:

  • Cost of goods and supplies (71%)
  • Labor costs (65%)
  • Fluctuating demand and occupancy (59%)
  • Utility and energy costs (50%)
  • Insurance premiums (43%)
  • Workforce shortages (42%)

Staffing shortages also persist across the industry as more than half of respondents report their properties are somewhat or severely understaffed. To recruit and retain employees, hotels are offering a range of incentives, including higher wages (70%), flexible scheduling (54%), hotel discounts (54%), and enhanced benefits (31%).

Travel demand is expected to hold steady as 39% of respondents believe it will remain steady compared to 2025, 26% predict it will be somewhat stronger and 6% say it will be much stronger.

However, hotels beginning to track early travel trends in the U.S. during the upcoming FIFA World Cup, nearly 20% of properties report bookings currently below expectations for 2026.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
July Avanti Destinations WebinarTuesday, July 14, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
July Avanti Destinations WebinarTuesday, July 14, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!