Cancun Hotels Seek Rebound in Canadian Tourism

Image: Hotel District, Cancun, Mexico. (photo via YinYang / iStock / Getty Images Plus)
Image: Hotel District, Cancun, Mexico. (photo via YinYang / iStock / Getty Images Plus)
by Juan Antonio (Oso) Oseguera
Last updated: 8:00 AM ET, Fri October 28, 2022

Hoteliers in the Mexican Caribbean seek to recover Canadian tourism, taking advantage of the fact that travel restrictions due to the pandemic have recently been lifted. The Ministry of Tourism (SECTUR) is carrying out the "Operation Knock on Doors" tour in that country.

Jesús Almaguer Salazar, president of the Hotel Association of Cancun, Puerto Morelos, and Isla Mujeres, emphasized the importance of this effort for next year's winter season.

The executive said that there is still time to get "something" for the Christmas season, "although the most important will be for December, January, and part of February 2024," he said.

The tour brought together 40 tour operators. Miguel Torruco Marques, Secretary of Tourism, explained the importance of Canada for Mexico, as it is the second largest tourist destination for Mexico.

Torruco Marquez emphasized that Canada is the second market for Mexico since, in 2019, it reported 2 million tourists by air from the northern country, with a tourist expenditure of 2,313 million. From January to July, 945,575 travelers arrived in Mexico by air, with a record of 1,69 million. That is, 31 percent less in expenditure and 37 percent less in tourists than in the same period three years ago.

With the pandemic, tourists from the United States became Quintana Roo's most important market. However, opening other international destinations has reflected an 8 percent drop in the first semester compared to the same period in 2021.

According to the Center for Tourism Research and Competitiveness (Cicotur), the increase in competition with the opening and elimination of requirements by COVID-19 from other places in the world has caused the volume of American travelers to be decreasing towards Mexican Caribbean destinations. It went from capturing 39.1 percent of international travelers in 2021 to 25.5 percent in the first semester of this year.

During the pandemic, Mexican Caribbean destinations attracted tourism called "borrowed," as reiterated by Francisco Madrid Flores, director of Cicotur, during the "Rethinking Tourism" forum. Likewise, Madrid warned since August about losing at least 1.4 percent of this market. In addition, months of increased competition are projected.

However, air connectivity with the United States is with 39 cities, which allows the arrival of 3.5 million visitors, making it the primary market, according to data from the Tourism Promotion Council of Quintana Roo.

Mexico's tourism sector sees an excellent threat in opening other destinations that had been restricted by COVID-19. The fear will cause the volume of tourists to decrease, more so when promotion in Mexico has gone down, as claimed at the time Gonzalo del Peon, president for the Americas of AMResorts to the administration of Andres Manuel Lopez Obrador (AMLO).

"It has affected us (the lack of promotion). We can see areas where we miss an instrument that coordinates the promotion of destinations. In Riviera Maya, there is great air capacity. Even the government could say: "Nothing happened. We canceled the Promotion Council, and we are better than ever, and they hang their medals. Yes, but go to Acapulco or Ixtapa, and the reality is different," said del Peón at the time, during the Inter.Mx Expansion Summit 2022.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Juan Antonio (Oso) Oseguera

Co Editor - Mexico & Latin America

Oso Oseguera is an experienced journalist with more than 30 years of practice. His coverage of different topics makes him an...

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Building an Ethical Social Proof System for Your AgencyWednesday, September 2, 2026
2:00pm Eastern
 A 55-minute webinar built for travel advisors ready to turn happy clients into their most...
Upcoming Webinar
ALG Vacations® is Powering Up Fall with PartnershipTuesday, September 8, 2026
2:00pm Eastern
At ALG Vacations®, partnership means deliver smarter tools, stronger resources, and more opportunities...
Upcoming Webinar
Beyond the Ship: Maximizing Pre and Post Cruise ExperiencesThursday, September 10, 2026
2:00pm Eastern
Discover how to enhance the cruise experience with strategic pre and post cruise planning. Learn how...
Upcoming Webinar
Building an Ethical Social Proof System for Your AgencyWednesday, September 2, 2026
2:00pm Eastern
 A 55-minute webinar built for travel advisors ready to turn happy clients into their most...
Upcoming Webinar
ALG Vacations® is Powering Up Fall with PartnershipTuesday, September 8, 2026
2:00pm Eastern
At ALG Vacations®, partnership means deliver smarter tools, stronger resources, and more opportunities...
Upcoming Webinar
Beyond the Ship: Maximizing Pre and Post Cruise ExperiencesThursday, September 10, 2026
2:00pm Eastern
Discover how to enhance the cruise experience with strategic pre and post cruise planning. Learn how...