IHG Hotels & Resorts Announces Leadership Changes

Image: Joel Eisemann, Julienne Smith. (photo via IHG Hotels & Resorts Media)
Image: Joel Eisemann, Julienne Smith. (photo via IHG Hotels & Resorts Media)
Donald Wood
by Donald Wood
Last updated: 9:37 AM ET, Wed March 23, 2022

IHG Hotels & Resorts announced leadership changes that will help carry the hospitality giant into the future.

IHG Chief Development Officer for the Americas, Joel Eisemann, revealed he would be retiring in June. As a result, the company named Senior Vice President of Development, Julienne Smith, as his successor, with Smith also joining the Americas regional leadership team.

Eisemann is credited with the growth of the IHG brand in the Americas over the last 10 years, which includes growing the brands from nearly 3,500 hotels in 2011 to 4,300 hotels and more than 900 hotels in the pipeline across the Americas region at the end of 2021.

"Joel's contributions to the growth of IHG's brand portfolio over the last 10 years have been very significant," IHG CEO for Americas Elie Maalouf said. "We have greatly benefited from his deep experience and expertise, strong owner relationships and leadership of his team, and I am deeply grateful to him for his service and commitment."

"More broadly, Joel has been a strong and tireless leader for IHG, an advocate for our industry for decades, and has made a durable, positive impact through his positions with key industry bodies," Maalouf continued. "I wish him and his family all the happiness and good health in the years ahead."

Smith joined IHG in August 2019 from Hyatt Hotels where she held several leadership roles after starting her career in the hotel industry at Marriott. At IHG, she increased the company's presence in the United States, Canada and the Caribbean for new-builds and conversions.

Within the hospitality industry, Smith is also an active member in several organizations, including AHLA, Asian American Hotel Owners Association, ULI and several industry conference advisory and planning committees.

"At the same time, I am fully confident in the future of IHG's Development team under Julienne's leadership, and I am very excited to have her join the Americas leadership team as Chief Development Officer to aggressively drive forward our ambitious growth plans in the Americas," Maalouf stated.

In February, Expedia Group announced it is a preferred redistributor of IHG Hotels & Resorts properties' wholesale rates through the company's Optimized Distribution Preferred program.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
New B2B Booking Platform for Travel AdvisorsWednesday, October 14, 2026
2:00pm Eastern
Japan Airlines Vacations, the official vacation program of Japan Airlines, is launching a dedicated...
Upcoming Webinar
Worry-Free Access to the World - Part 2Friday, October 16, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for Worry-Free Access to the World, a webinar...
Watch Now!
Designed Together. Beyond Expectations. Discover Luxury Japan with BOUTIQUE JTBOctober 9, 2026Japan continues to captivate discerning travelers seeking authentic culture, extraordinary cuisine,...
Upcoming Webinar
New B2B Booking Platform for Travel AdvisorsWednesday, October 14, 2026
2:00pm Eastern
Japan Airlines Vacations, the official vacation program of Japan Airlines, is launching a dedicated...
Upcoming Webinar
Worry-Free Access to the World - Part 2Friday, October 16, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for Worry-Free Access to the World, a webinar...
Watch Now!
Designed Together. Beyond Expectations. Discover Luxury Japan with BOUTIQUE JTBOctober 9, 2026Japan continues to captivate discerning travelers seeking authentic culture, extraordinary cuisine,...