Sandos Caracol Eco Resort Renamed Sandos Caracol Nature Resort & Water Park

Image: Sandos Caracol Eco Resort has a new name. (Photo Credit: Sandos Hotel & Resorts)
Image: Sandos Caracol Eco Resort has a new name. (Photo Credit: Sandos Hotel & Resorts)
Mia Taylor
by Mia Taylor
Last updated: 7:25 PM ET, Tue September 2, 2025

The Sandos Caracol Eco Resort in Playa del Carmen is embarking on a new era, beginning with a name transition.

The 955-room property has officially been renamed Sandos Caracol Nature Resort & Water Park. The renaming of the property follows on the heels of a multi-staged, multi-million-dollar renovation of several resort dining outlets, common areas, amenities, and room categories, along with the addition of new cenotes, an adults-only beach club, and more.

In a statement announcing the official name change, Sandos Hotels & Resorts said the new moniker will usher in “a new era of prosperity” for the property.

“Sandos Caracol’s new name reflects the abundant experience opportunities available for guests on property, the chance to connect with nature and experience the beautiful destination through immersive programming, as well as the rich traditions of the land’s Mayan ancestry,” the company said in a statement. 

Sandos Caracol Nature Resort & Water Park is a eco-friendly resort located in the heart of the Riviera Maya. The property, which is committed to sustainability and cultural preservation, offers a blend of nature, adventure, and relaxation. 

The new name is also meant to bring attention to one of the resort’s attractions: the 29-slide water park, for which all guests are granted complimentary access within the price of their all-inclusive stay. 

The company said the water park has always been a “key element of the Caracol vacation experience.” The resort’s new name allows the water park feature to be highlighted at the forefront of the resort’s identity, alongside its nature-focused principles.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Mia Taylor

Mia Taylor

Senior Editor

Mia Taylor is an award-winning journalist who has two decades of experience. Most recently she worked as a staff writer for America's largest digital publisher DotdashMeredith, where she contributed stories on a daily basis to four of the company's most iconic brands - Parents,Real Simple, Better Homes & Gardens, and Health. Her work has also appeared in Travel + Leisure, The Boston Globe, The San Diego UnionTribune, Westways Magazine, Fortune, and more.

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!