Travelers Prioritize COVID-19 Precautions When Choosing Accommodations

Image: Hotel housekeeping staff member making a bed. (photo via Hispanolistic/E+)
Image: Hotel housekeeping staff member making a bed. (photo via Hispanolistic/E+)
Laurie Baratti
by Laurie Baratti
Last updated: 8:13 PM ET, Tue September 29, 2020

Longwoods International's latest edition of its COVID-19 Travel Sentiment Tracking Study (Wave 21) has found that American travelers are choosing lodgings for their trips based upon the degree of coronavirus protections they offer.

When considering where to stay during their travels within the next six months, 55 percent of respondents said that they're seeking properties with clear hygiene and cleanliness protocols in place.

Forty-seven percent said they'd choose lodgings with mask-wearing requirements and/or social distancing policies, trailed by 42 percent who want to be sure that the staff where they're staying is being tested regularly and 41 percent who feel it's important that staff members are required to use personal protective equipment.

"We know from our research that, to win customers during this pandemic, tourism businesses need to inspire consumer confidence in the safety of visiting their facilities," said Amir Eylon, President and CEO of Longwoods International. "Travelers will reward lodging properties which demonstrate an aggressive action plan to protect customers from coronavirus exposure."

The latest survey results also showed the percentage of travelers who have completely canceled their trips due to the pandemic leaped up to 44 percent from the 34 percent reported on September 9. Those who had reduced their travel plans, rather than canceling them altogether, fell from 50 percent to 41 percent over the same two-week period.

Despite the current challenges, 65 percent of those surveyed indicated that they're planning a trip within the next six months. Half of all respondents still said they feel safe venturing outside of their own communities, and 43 percent would support opening their communities to outside visitors.

The COVID-19 Travel Sentiment Study-Wave 21 was fielded on September 23, 2020, using a randomly-selected national sample of 1,000 adults, ages 18 and over. Selection quotas were applied in keeping with Census targets for age, gender and region, making the survey as representative of the overall U.S. population as possible.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Laurie Baratti

Laurie Baratti

Assistant Editor

Laurie Baratti is an Assistant Editor for TravelPulse. She is a San Diego-based journalist whose work has previously appeared in publications like TravelAge West, SPACE, Modern Home + Living, Montage, and Sandals Life magazines. Travel writing has long been her passion, and she is always looking for excuses to explore the world outside of her native California. Laurie is also a lifelong equestrian, a proud pet-parent, and an underground advocate of the Oxford comma.

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Headline: Learn about the New Riviera Travel River CruisesWednesday, August 12, 2026
2:00pm Eastern
If you haven't sold or sailed on Riviera over the past two years then you haven't experienced the new...
Upcoming Webinar
New Orleans: Timeless Traditions & Nonstop CultureThursday, August 13, 2026
2:00pm Eastern
Learn about New Orleans from the New Orleans experts. During the presentation, you'll hear about...
Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...
Upcoming Webinar
Headline: Learn about the New Riviera Travel River CruisesWednesday, August 12, 2026
2:00pm Eastern
If you haven't sold or sailed on Riviera over the past two years then you haven't experienced the new...
Upcoming Webinar
New Orleans: Timeless Traditions & Nonstop CultureThursday, August 13, 2026
2:00pm Eastern
Learn about New Orleans from the New Orleans experts. During the presentation, you'll hear about...
Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...