CEO of The Leading Hotels of the World, Ltd. Steps Down

Image: Tivoli Seteais (Courtesy The Leading Hotels of the World)
Image: Tivoli Seteais (Courtesy The Leading Hotels of the World)
TravelPulse Staff
by TravelPulse Staff
Last updated: 5:30 PM ET, Mon January 28, 2019

WHY IT RATES: Ted Teng has led The Leading Hotels of the World, Ltd. for 10 years, and now with Shannon Knapp at the helm as interim CEO, we are sure to see some growth, innovation and new ideas for this luxurious brand.-Alex Temblador, TravelPulse Associate Writer


The Leading Hotels of the World, Ltd announced today that Ted Teng is stepping down from his position as President and CEO, effective April 12, 2019, after 10 years leading the company. The Leading Hotels of the World Executive Committee has named Shannon Knapp, Senior Vice President and Chief Marketing Officer, as interim CEO, assuming responsibilities as of April 13, 2019.

"On behalf of the Executive Committee, I would like to thank Ted Teng for his leadership and invaluable contributions to LHW over the past decade," said Andrea Kracht, Chairman, Executive Committee of The Leading Hotels of the World, Ltd.

"He has remained steadfast in his commitment to reignite the now nine-decade-old brand by honoring its traditions while innovating to achieve greater strength and success for the future. It was this commitment that enabled LHW to achieve unprecedented member hotel revenue in 2018, surpassing $1 billion for the first time in the company's history."

"After 10 years as President and CEO of Leading Hotels, I am proud of re-establishing the company's position in the industry and the growth that we have been able to accomplish, " said Ted Teng, President and CEO, The Leading Hotels of the World.

"Since joining the company in 2008, I have held firm to my guiding principle, 'Preserve, Enhance, and Invent,' focusing on restoring the Leading Hotel's foundation to better serve its member hotels, enhancing the quality of the collection and redefining a differentiated business strategy to guide the company into the future."

Teng's career, spanning 40 years, has been rooted in the hospitality industry. Prior to joining The Leading Hotels of the World, Teng led the growth of some of the world's most prominent hotel brands, serving as president, chief operating officer of Wyndham International, Inc., and president, Asia-Pacific, for Starwood Hotels & Resorts Worldwide, Inc., following the merger of Starwood Lodging, Westin, and Sheraton.

In addition, Teng has been dedicated to developing the future generation of hospitality leaders through his service at his alma mater, The School of Hotel Administration at Cornell University, as well as other hospitality schools and development programs around the world.

As the Executive Committee considers the plan for CEO succession, they have asked Shannon Knapp to lead the company through the transition. Knapp has been instrumental in the company's growth over the last five years and a driving force of strategy and innovation at Leading Hotels.

Knapp also brings extensive experience in the broader travel industry. Prior to joining Leading Hotels as Senior Vice President and Chief Marketing Officer, she spent 15 years with American Express, where she had the opportunity to work in both the Corporate and Leisure travel divisions, managing travel programs, partners and benefits for the consumer and travel consortia business.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...

Don't Miss These Travel Agent Events and Trainings

Watch Now!
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
July Avanti Destinations WebinarTuesday, July 14, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Watch Now!
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
July Avanti Destinations WebinarTuesday, July 14, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!