United Executive Vice President of Government Affairs and Global Public Policy, Terri Fariello. (Photo Credit: United Airlines Media)
WHY IT RATES: One of the
largest airlines in the United States announced several leadership changes that
travelers should know.—Donald Wood, Breaking News Senior Writer.
United Airlines today announced two leadership promotions
within its Executive team. Josh Earnest is promoted to Executive Vice President
of Communications and Advertising and Terri Fariello is promoted to Executive
Vice President of Government Affairs and Global Public Policy. Both will remain
on United's Executive Team.
"Over the last few years, United has enjoyed a
significant competitive advantage by having our policy and communications
leaders at the table for every major decision we've made, especially during the
extraordinary disruption caused by the pandemic," said Scott Kirby, CEO of
United. "That structure only worked because Josh and Terri are
professionals at the top of their game. Their counsel and strategic insight
will continue to be essential as we implement our ambitious United Next plans."
"Josh and Terri are an integral part of our Executive
Team and have helped enable every major action we've taken as an airline these
past few years," said Brett Hart, President of United. "They have
each transformed and elevated the work of their teams and I know their
strategic counsel will continue to make essential contributions to our
success."
Josh joined United in 2018 as senior vice president and
chief communications officer. He leads the airline's global communications and
advertising strategies and serves as the company's chief spokesman.
Before joining United, Josh spent two decades in politics
and government, including as White House Press Secretary from 2014 to 2017 and
as an analyst for NBC News from 2017-2018.
Under Josh's direction, United developed a more integrated
approach to communications – public relations, social media, advertising,
employee engagement and investor and executive communications – that helped
drive awareness of the company's leadership during the pandemic as well as
industry-first investments in technology, sustainability and the customer
experience. The airline has seen a boost in its reputation and overall
standing, recently named among Time's Most Influential Companies, Fast Company's
Brands That Matter, Fortune's Most Admired Companies, Ad Age's Marketer of the
Year and PRWeek's Best In-House Comms Team. Josh's team also launched the
airline's first new brand campaign in a decade - Good Leads The Way - which
tells the story of United's leadership in areas like customer service,
diversity and sustainability, and captures the optimism fueling the airline's
large ambitions.
United Executive Vice President of Communications and Advertising, Josh Earnest. (Photo Credit: United Airlines Media)
Throughout his career, Josh has received recognition for
leadership in communications, including regularly appearing on PRWeek's annual
'Power List.' His leadership extends into the community too, serving on the
board of trustees at the Museum of Science and Industry in Chicago, the board
of directors at the Harry S. Truman Library Institute in Missouri and most
recently, the Board of Trustees at his alma mater, Rice University in Houston.
Terri joined United in 2017 as a senior vice president.
Based in Washington, D.C., she leads the company's federal, state and
international government engagement, including environmental affairs. Before
joining United, Terri spent 16 years at Exxon Mobil most recently serving as
vice president of their Washington, D.C. office, leading the company's federal
and state government affairs.
In her time at United, Terri has helped to open and sustain
constructive lines of communications with two different Presidential
Administrations as well as with state and local leaders on both sides of the
aisle. Her team successfully manages geopolitical issues and domestic and
international policy proposals that have the potential to impact commercial
aviation. She has positioned United as a trusted partner among federal, state
and international government officials, and during the pandemic, Terri and her
team were instrumental in driving support for the Cares Act. More recently, her
team spearheaded efforts at the federal and state levels in support of
legislation to further develop sustainable aviation fuel (SAF) production.
Under Terri's direction, United has set a course to be 100%
green by 2050 by reducing greenhouse gas emissions 100% without relying on
traditional carbon offsets and has invested in the future production of over
three billion gallons of SAF – the most of any airline in the world.
Terri is regularly recognized for leadership in government
relations, including being named to Washingtonian magazine's list of "Most
Powerful Women," The Hill's "Top Lobbyists," a top lobbyist by
The National Institute for Lobbying & Ethics and as one of the most
influential people shaping policy by Washingtonian. Her impact is also felt
outside of the industry. She serves on the Board of Directors of Energy Vault,
which develops and deploys utility-scale energy storage solutions designed to
transform the world's approach to sustainable energy storage. And within the
greater Washington, D.C. community, Terri serves on the board of multiple
organizations, including the Economic Club of Washington, the Humane Rescue
Alliance (where she serves as the Chair of the Board), the Meridian
International Center, Ford's Theatre, and the National Archives Foundation.
SOURCE: United Airlines
press release.
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