by Sarah Kuta
Last updated: 5:15 PM ET, Thu June 11, 2026
Riviera Travel is launching a new support desk feature within its travel advisor learning platform, Riviera Explorer.
Working through a step-by-step guided process, advisors will be able to quickly find the answers to common questions through a streamlined, self-service experience.
The support function features FAQs, platform guidance, training materials and direct support on bookings, platform support, incentives and general trade-related questions.
“Riviera Explorer continues to be an essential tool for our trade partners,” says Stuart Milan, president of North America for Riviera Travel.
“With the addition of the Support Desk, we’re strengthening the experience even further, ensuring advisors have the tools, information and support they need in one intuitive place, while also continuing to evolve our learning modules to reflect new product updates and incentive opportunities.”
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