What Mistakes Did You Make on Your First Cruise?

Image: PHOTO: Cruise Buffet on Celebrity Equinox. (photo via Flickr/Roger W)
Image: PHOTO: Cruise Buffet on Celebrity Equinox. (photo via Flickr/Roger W)
Lisa Iannucci
by Lisa Iannucci
Last updated: 2:00 AM ET, Thu June 29, 2017

Your cruise is booked! It's something you've waited a long time to do.

While it's an unforgettable experience, first-time cruisers often make mistakes in all of their excitement.

Even travel agents aren't immune, so we asked them what mistakes they made when going on or booking their first cruise.

Not Pre-Booking

"My first cruise mistake was not pre-booking my spa appointments and excursion reservations," said Kim DalPonte, owner/consultant, Pixie Dust & Paradise Travel, Inc., in Chicago, Illinois.

"It's always best to do that as far in advance as possible to get the best time slots. No one wants to miss dinner or a show because that was the only time the spa had an appointment available."

Overpacking

"With so many activities to do on a cruise, you need to pack comfortable travel clothes, bathing suits, clothes for excursions, formal night, costumes (for Disney cruises), semi-formal nights, workout attire and all the footwear to correspond with the different outfits," said Renee Tsang, Centre Holidays in Calgary, Alberta, Canada.

"[However], you can actually get by with less on a cruise because no one will be paying attention to what you will be wearing."

Researching Too Much

"While I was well prepared, it was quite fun living in the moment on our first cruise in September 2004," said Chuck Flagg, of Cruise Planners, Canton, Georgia.

"It does allow me to prepare a first-time cruiser for what to expect, but I do remind them all to live in the moment and cherish the journey."

[READMORE]READ MORE: The Biggest Mistakes Travelers Make[/READMORE]

Running to the Buffet

On his first cruise, James Berglie followed the crowd and went to the buffet deck immediately to get food.

"The crowds were absurd, as everyone went to the same place," said Berglie of Be All Inclusive. "Later in the cruise, I realized there were a ton of other options for places to eat that had better food and were not jam-packed. Now, whenever I come aboard, I immediately go where the people are not."

Not Advising About the Muster Drill

As the travel agent and not the traveler, the first mistake Tom Karnes of LaMacchia Travel made selling his first cruise was not advising his clients about the muster drill. Muster drills are a mandatory exercise that familiarizes guests and crew with where they should go during an emergency.

"I was about 19 when I started, and I sold a cruise to a bunch of friends, who were also very young," said Karnes. "Once they boarded, they indulged in all the fun, fruity rum drinks and didn't make it past 3 p.m. The crew searched for them and found them passed out in their cabin."

[READMORE]READ MORE: Don't Make These In-Flight Mistakes[/READMORE]

Not Handling the Details

As a novice charter broker, Ann E McHorney, Director/Charter Sales of Select Yachts had a client who needed a last-minute yacht charter for the New Year.

"There were not many yachts available in the lower end price range," she said.

She found one but also learned that the client's personal assistant wasn't very astute: "The client was actually the CEO of a famous, major multi-national corporation and he would have booked one of the fine mega yachts on the market that were available because they are not as affordable to most. An ambitious personal assistant thought he should try to save his boss money. His boss just wanted the best vacation available."

McHorney says that the biggest lesson she learned was to know your client.

"In the age of Google, I now investigate who I am working with so I know the level of the vacation I should propose," she said.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Lisa Iannucci

Lisa Iannucci

Lisa Iannucci has written many travel articles for national magazines and newspapers. Over the years, her travel articles have...

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Close to Home, Big Opportunity: Selling Today's Domestic Travel TrendsThursday, July 30, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for a webinar exploring the growing demand for...
Upcoming Webinar
July Classic Vacations WebinarThursday, July 30, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
Fiesta Americana Travelty Collection, What Advisors Need to KnowThursday, August 6, 2026
2:00pm Eastern
Stay ahead with the latest updates from Fiesta Americana Travelty Collection, featuring upscale...
Upcoming Webinar
Close to Home, Big Opportunity: Selling Today's Domestic Travel TrendsThursday, July 30, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for a webinar exploring the growing demand for...
Upcoming Webinar
July Classic Vacations WebinarThursday, July 30, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
Fiesta Americana Travelty Collection, What Advisors Need to KnowThursday, August 6, 2026
2:00pm Eastern
Stay ahead with the latest updates from Fiesta Americana Travelty Collection, featuring upscale...