Are You Committing These Common Travel Mistakes?

Image: PHOTO: Mistakes abound if you go it alone—trust in an agent to give you an error-free vacation experience. (photo courtesy of Thinkstock)
Image: PHOTO: Mistakes abound if you go it alone—trust in an agent to give you an error-free vacation experience. (photo courtesy of Thinkstock)
Lisa Iannucci
by Lisa Iannucci
Last updated: 10:00 PM ET, Tue October 31, 2017

<p>Nobody likes to admit they make mistakes, but when it comes to consumers booking their own travel, travel agents have seen it all.</p><p>"The most common mistakes I see are from people who booked their tickets, flights, hotels and then call to ask for assistance with other details," said Jacqui Whitt of Adios Adventure Travel in Virginia Beach, Virginia.</p><p>"These small mistakes can add up to increased costs and an ineffective use of time."</p><p>

</p><p>Whitt said that if travelers will call in advance, <a href="https://www.travelpulse.com/news/travel-agents/how-travel-agents-help-when-plans-go-wrong.html" target="_self">agents are always willing to help</a> with advice about the best way to synchronize all the activities with their other reservations.</p><p>The most common travel mistake that Katiana Jolimeau has seen is misreading the airports or airport codes that are booked.</p><p>"Many years ago when JetBlue had just established itself in DCA's terminal A, the passenger at the counter next to me had to buy another flight ticket because he had bought his ticket for IAD (Dulles Airport) about 45 minutes away and not DCA, the airport closest to Washington, D.C." said Jolimeau of Trips Travel Agency.</p><p>When clients book their own air, dates can also become confusing.</p><p>"This is more typical with international flights arriving on different days than they departed on, crossing the international dateline and red-eyes," said April Schmitt, CEO, Divine Destination Weddings &amp; Honeymoons in Granite Bay, California. "This seems to be very confusing for travelers. I suggest if your clients insist on <a href="https://www.travelpulse.com/news/airlines/earn-airline-miles-and-hotel-points-with-groupon.html" target="_self">using points</a> or booking their own air, send them the flights they should book so as to minimize error."</p><p>Stacey Hartmann said that consumers make the mistake of picking the wrong travel agent.</p><p>"Many travel agents, like me, do know multiple types of travel. But some agents only sell cruises, for example, and they are not the right agents to work with on a trip to Italy," said Hartmann, owner of Enjoy Vacationing in Waunakee, Wisconsin.</p><p>"The most common mistake my clients have made is confirming a vacation based on what their friend/neighbor/aunt told them they needed to do," said Cassie Staiger Jeter of CS Travel Planners in Mandan, North Dakota. "Working with a professional will help narrow down your perfect vacation destination."</p><p>Waiting for prices to drop is also a common error.</p><p>"I've seen many clients delay making a decision to <a href="https://www.travelpulse.com/news/hotels-and-resorts/america-s-best-fall-value-hotels.html" target="_self">lock in their vacation</a> because they think if they wait, the pricing will drop," said Hartmann. "This is especially common with cruises. Because of the increased popularity of cruises (and travel overall), that is not a good assumption and can cost you money."</p><p>When it comes to international travel, Kim DalPonte said that many travelers forget to check the expiration dates on their <a href="https://www.travelpulse.com/news/airlines/will-you-need-a-passport-for-domestic-flights-next-year.html" target="_self">passports</a>, much less the dates at all.</p><p>"Then they have to either miss a day or two of their trip or change the dates completely," said DalPonte of Pixie Dust &amp; Paradise Travel in Chicago, Illinois. "Many people don't look into the time of year that they plan to travel, they just set dates and book it, but if you want to see whales while in Hawaii, or the Northern Lights when you go to Alaska, you have to know what months those things happen."</p><p><span style="font-size:small"><span style="color:#222222"><span style="font-family:arial, sans-serif"><strong ms="" style="font-size:13px; color:#333333; font-family:sans-serif, Arial, Verdana, " trebuchet=""></strong><p>Lastly, travelers make the mistake of not getting <a href="https://www.travelpulse.com/news/features/how-to-best-use-travel-insurance.html" target="_self">travel insurance</a>.</p><p>"So many people travel without insurance, and I cannot comprehend why," said DalPonte. "Why on earth would you not want to protect your investment? Accidents are not planned. If you fall and break your leg, get hurt on an excursion, get sick and end up in the hospital, you will wish you had spent the few hundred extra dollars on a travel insurance policy."</p><p>DalPonte explained that many people don't realize that their regular medical insurance is not valid, or doesn't cover much while traveling abroad: "It's just like car insurance, you hope you don't ever have to use it, but you sure are glad you had it when you did need it."</p></div>


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Lisa Iannucci

Lisa Iannucci

Lisa Iannucci has written many travel articles for national magazines and newspapers. Over the years, her travel articles have appeared in Body & More, Weight Watchers, Muscle & Fitness, Shape, EPregnancy, SkyGuide Go (American Express), American Health, USA Weekend, Parenting, and more. She has written or contributed to 17 books. Her latest, A Film & TV Lover's Travel Guide comes out in Feb. 2018 by Globe Pequot Press. She is also the founder of www.thevirgintraveler.com, a site for travelers who are getting a late start.

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Watch Now!
Right Client. Right Opportunity. Right Now with Oceania CruisesFriday, November 13, 2026, 2:00pm EasternThe right opportunity is here. Join Oceania Cruises to learn how to identify high-luxury clients, turn...
Upcoming Webinar
California LuxuryTuesday, November 17, 2026, 2:00pm EasternJoin Travel Weekly, TravelAge West, and TravelPulse as we explore the elevated side of California,...
Upcoming Webinar
November Hankyu Travel WebinarTuesday, November 17, 2026, 4:00pm EasternSave your spot for this upcoming webinar! Details coming soon!
Watch Now!
Right Client. Right Opportunity. Right Now with Oceania CruisesFriday, November 13, 2026, 2:00pm EasternThe right opportunity is here. Join Oceania Cruises to learn how to identify high-luxury clients, turn...
Upcoming Webinar
California LuxuryTuesday, November 17, 2026, 2:00pm EasternJoin Travel Weekly, TravelAge West, and TravelPulse as we explore the elevated side of California,...
Upcoming Webinar
November Hankyu Travel WebinarTuesday, November 17, 2026, 4:00pm EasternSave your spot for this upcoming webinar! Details coming soon!