FAA Faces Persistent Shortage of Air Traffic Controllers Despite Hiring Surge

Image: Air traffic controllers working in an airport control tower.  (Photo Credit: Adobe Stock/Gorodenkoff)
Image: Air traffic controllers working in an airport control tower. (Photo Credit: Adobe Stock/Gorodenkoff)
Laurie Baratti
by Laurie Baratti
Last updated: 4:35 PM ET, Wed May 15, 2024

Newly released Federal Aviation Administration (FAA) figures reveal that, despite a significant uptick in hiring last year, the nation's air traffic control stations remain approximately 3,000 controllers short.

These disappointing numbers underscore the ongoing challenge of solving the staffing shortage, which has led to the past few years’ worth of flight delays, as well as safety concerns that multiple near-collisions on runways were attributable to controller fatigue. The worker deficiency is a source of unease among airlines, controllers and regulatory agencies—including the inspector general, who last summer criticized the FAA for making, “limited efforts to ensure adequate controller staffing at critical air traffic control facilities.” 

Currently the number of controllers who are either fully certified or capable of working on their own at the ‘Certified Professional Controller In Training’ stage is around 11,500. However, staffing plans put forth by both the FAA and the air traffic controllers' union are aiming for a total of over 14,600 controllers in order to fully staff the nation’s air traffic control towers and centers. These figures pertain to the fiscal year ending in September 2023 and do not include employees in developmental stages or those undergoing training at the FAA's academy.

Despite hiring 1,512 new controller candidates last year, slightly surpassing the agency's goal of 1,500, the FAA also lost almost as many controllers, with roughly 1,300 employees leaving, including retirees and trainees who dropped out. Approximately 400 individuals failed out of the FAA's academy, while another 109 who were further along in the process decided to withdraw from training. Altogether, 2023’s hiring round resulted in a net gain of around 160 workers, which represented at least a modest increase compared to the previous hiring cycle, which netted only six new workers. 

Air traffic control tower with an airplane taking off in the foreground.

Air traffic control tower with an airplane taking off in the foreground. (Photo Credit: Adobe Stock/Soonthorn)

To address the ongoing shortage, the FAA aims to hire 1,800 controllers in the current fiscal year, ending in September. The trade organization that represents major U.S. passenger carriers, Airlines for America (A4A) opined that the FAA’s system of, “hiring and training is fundamentally broken if it takes this long to hire and train controllers.” 

“We are particularly concerned as our carriers have been working diligently to meet record summer travel in the coming weeks, and carriers have had to cut back their schedules in congested areas to accommodate the ATC shortage at the expense of travelers who are seeing fewer flight options in those markets,” A4A said in a statement given to CNN.

The FAA and NTSB Reauthorization Bill, which has just been approved by the Senate and passed onto the House, mandates that the FAA ramp up hiring over the next five-year period. Furthermore, it requires the installation of additional simulators at air traffic control sites to the expedite training process.

Meanwhile, the existing short-staffed situation forces controllers at busy facilities to regularly work overtime. Concerns about air traffic controller fatigue contributing to a spate of recent safety incidents recently prompted FAA Administrator Mike Whitaker to increase personnel rest standards to a minimum of 10 to 12 hours between shifts.

 


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Laurie Baratti

Laurie Baratti

Assistant Editor

Laurie Baratti is an Assistant Editor for TravelPulse. She is a San Diego-based journalist whose work has previously appeared in publications like TravelAge West, SPACE, Modern Home + Living, Montage, and Sandals Life magazines. Travel writing has long been her passion, and she is always looking for excuses to explore the world outside of her native California. Laurie is also a lifelong equestrian, a proud pet-parent, and an underground advocate of the Oxford comma.

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
A New Standard in Economy Travel: TAP Economy PrimeWednesday, July 8, 2026
2:00pm Eastern
Join us for an exclusive look at TAP Air Portugal's new Economy Prime cabin and discover how it can...
Upcoming Webinar
Worry-Free Access to the World - Part 1Monday, July 13, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for Worry-Free Access to the World, a webinar...
Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
A New Standard in Economy Travel: TAP Economy PrimeWednesday, July 8, 2026
2:00pm Eastern
Join us for an exclusive look at TAP Air Portugal's new Economy Prime cabin and discover how it can...
Upcoming Webinar
Worry-Free Access to the World - Part 1Monday, July 13, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for Worry-Free Access to the World, a webinar...