Passenger Files Lawsuit Against JetBlue Over Rough Landing

Image: PHOTO: JetBlue Airbus A320 tailfins. (photo via JetBlue Media)
Image: PHOTO: JetBlue Airbus A320 tailfins. (photo via JetBlue Media)
Rich Thomaselli
by Rich Thomaselli
Last updated: 9:20 AM ET, Sun September 15, 2024

A woman has filed a lawsuit against JetBlue for what she claims was an incident that happened two years ago.

The woman, 60-year-old Jacqueline Crowley, of Scituate, Massachusetts, said she suffered life-changing head injuries as a result of the plane's brakes failing and the need for a sudden stop.

She is seeking unspecified damages.

JetBlue did not comment.

The lawsuit was filed in federal court in Brooklyn. JetBlue is based in nearby Queens. Crowley claims the incident happened in May 2022 after a flight from Boston to Charleston, South Carolina.

She said in the suit that the plane “came to an extremely abrupt stop while traveling at a high rate of speed,” and said the pilot informed passengers that the plane’s “brakes had failed and the emergency brakes had kicked in, causing acute concussion and chronic post-concussion syndrome.”

She accused the carrier of negligence.

“Her head injury completely upended her life and rendered her unable to work,” her attorney said, adding, “two years later, she continues to suffer from chronic ringing in her ears as a result of the impact.”

Crowley noted that "there were children on the plane, and I especially recall a young couple with a baby girl just a few rows up from me. What about that family? I hope they are ok.”


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Rich Thomaselli

Rich Thomaselli

Associate Writer

Editor Associate Writer true 9281 14744 Rich Thomaselli has written for TravelPulse since 2014 and has been a professional journalist for nearly 40 years. His work has appeared in USA Today, the New York Times and New York Yankees publications. He is an 11-time writ

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