Should Travelers Be Worried About Boeing 737 Max 9 Groundings?

Image: Alaska Airlines Boeing 737 Max 9 aircraft in flight.  (Photo Credit: Alaska Airlines)
Image: Alaska Airlines Boeing 737 Max 9 aircraft in flight. (Photo Credit: Alaska Airlines)
Laurie Baratti
by Laurie Baratti
Last updated: 8:20 PM ET, Sun January 7, 2024

Following Friday’s incident aboard an Alaska Airlines flight—in which part of a Boeing 737 Max 9 jet’s wall blew out in mid-air, rapidly depressurizing the cabin and requiring an emergency landing—the Federal Aviation Administration (FAA) issued an emergency airworthiness directive (EAD).   

Departing from Portland, Oregon, for Ontario, California, Alaska Airlines Flight 1282—flown aboard a 737 Max 9—suffered the “in-flight departure of a mid-cabin door plug” as it was taking off on Friday. Fortunately, the 171 passengers and six crew members on board were returned safely to the Portland airport after a rapid cabin decompression.

The FAA’s mandate meant that 171 of these aircraft were grounded on Saturday for comprehensive inspections, which means they’ll be taken out of service until cleared to return—which, with inspections requiring roughly four to eight hours per plane, could take days. 

Potential Flight Disruptions

In light of this, airlines operating this model aircraft are warning passengers with upcoming trips about potential flight disruptions, and dozens of flights have already been impacted. Several major global airlines operate the 737 Max 9 model aircraft, although only select planes have been grounded under the FAA order. 

United's New Fuel-Efficient Boeing 737 MAX 9

PHOTO: United's new fuel-efficient Boeing 737 MAX 9. (Courtesy United Airlines)

Among U.S.-based carriers, this includes Alaska Airlines and United Airlines, while Aeromexico, Air Canada, Copa Airlines and Icelandair all use Max 9 planes to fly to the U.S., The Washington Post reported. Other major U.S. carriers, such as American Airlines and Southwest Airlines, operate the smaller 737 Max 8 model instead, which faced its own set of challenges a few years back. 

United Airlines has the highest number of these aircraft in service as part of its fleet, numbering 79 total. For Alaska Airlines, the 65 Max 9s it currently operates constitute approximately one-fifth of its overall fleet. In a statement issued Saturday, United said that it had “temporarily suspended service on select Boeing 737 MAX 9” planes to perform the proper inspections. 

Alaska said 18 of these planes had already been cleared to return to service on Saturday, but later reported that they had been grounded again after the FAA order was instituted. Meanwhile, United said that 33 of the aircraft in question had already passed inspection on Saturday. 

Will Your Flight Be Affected?

Travelers wondering whether their upcoming flights might be canceled can often find aircraft specifications listed on flight search platforms like Google Flights or within their reservation confirmation details. However, even if your flight wasn’t scheduled aboard a 737 Max 9, it could be impacted as carriers reassign planes to cover affected routes.

It’s also worth noting that aircraft designations can vary in form. The affected model is the Boeing 737 Max 9, but it might alternatively appear as 737 Max-9 or 737-9. Also note that the Max 9 is different than the Boeing 737-900, an earlier generation 737 that’s not impacted by the current grounding. 

Affected airlines are already apprising customers of the possibility that their flights could be delayed or canceled during the coming days. As of recent reports, Alaska Airlines had canceled approximately 160 flights on Saturday, affecting around 23,000 travelers. According to tracking website FlightAware, United Airlines had axed over 100 flights by Saturday evening.

How Are Airlines Handling It?

Alaska has responded to the situation by offering customers impacted by the 737 Max 9 grounding (as well as the winter storm Ember in the Northeast) with a Systemwide Flexible Travel Policy, which allows travelers to change their flights scheduled through January 8 without incurring penalties (provided travel takes place by January 20).  They won’t even pay a fare difference when rebooking in the same cabin as the original reservation. There’s also the option of canceling your trip altogether, in which case you’ll receive a credit certificate for future travel. 

United has not implemented such a waiver, but said in its statement, “We are working directly with impacted customers to find them alternative travel options.” Of course, travelers whose flights are canceled or significantly delayed by the carrier retain the right to refunds, with the Transportation Department’s online dashboard serving as a resource for further guidance.


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Laurie Baratti

Laurie Baratti

Assistant Editor

Laurie Baratti is an Assistant Editor for TravelPulse. She is a San Diego-based journalist whose work has previously appeared in publications like TravelAge West, SPACE, Modern Home + Living, Montage, and Sandals Life magazines. Travel writing has long been her passion, and she is always looking for excuses to explore the world outside of her native California. Laurie is also a lifelong equestrian, a proud pet-parent, and an underground advocate of the Oxford comma.

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