Southwest Airlines Adjusts Cabin Protocols for Passenger Safety

Image: Southwest Airlines Boeing 737 aircraft in flight. (Photo Credit: Adobe Stock/angeldibilio)
Image: Southwest Airlines Boeing 737 aircraft in flight. (Photo Credit: Adobe Stock/angeldibilio)
Laurie Baratti
by Laurie Baratti
Last updated: 2:15 PM ET, Sun December 1, 2024

Passengers flying aboard Southwest Airlines may notice that their next flight seems to be coming to an end sooner than anticipated. The airline has announced that, starting December 4, cabin preparations for landing will begin at an altitude of 18,000 feet, as opposed to the current standard of 10,000 feet.   

This adjustment means that attendants’ in-flight service will wrap up approximately 10 minutes earlier than before, and passengers will need to bring their seatbacks into the upright position, stow their tray tables and secure any carry-on items earlier during descent.

In a statement given to USA Today, Southwest explained, “The change in procedures is designed to reduce the risk of in-flight turbulence injuries for our Crew Members and Customers. It is the result of the airline’s close collaboration with its Labor partners and a robust approach to Safety Management.” The airline emphasized, “Nothing is more important to Southwest Airlines than the Safety of our Customers and Employees.”  

The decision arrives as we come towards the end of a year marked by several incidents involving severe turbulence. Earlier this month, video footage later posted on social media captured passengers on a Scandinavian Airlines flight screaming and being jolted violently during a bout of turbulence. In October, turbulence that struck an Air Canada flight sent food and drinks flying around the cabin, while turbulence aboard an American Airlines flight in August resulted in the hospitalization of four flight attendants and a passenger was hospitalized due to injuries caused by turbulence aboard a United Airlines flight the same month. 

Even more tragically, a Singapore Airlines flight in May resulted in 30 injuries and one fatality following a bout of severe turbulence. Such incidents prompted Korean Air to adjust its in-flight protocols over the summer to address these growing concerns.

Climate change is the culprit for the increased instances of turbulence, which is expected to continue to grow as the planet goes on warming. “The atmosphere is getting more turbulent; there will be more severe turbulence in the atmosphere,” Paul Williams, a professor of atmospheric science at the University of Reading, told USA Today back in May. 

To minimize the risk of injury brought on by unexpected turbulence, the Federal Aviation Administration (FAA) urges passengers to follow crew instructions diligently and to keep their seat belts fastened at all times during the flight. “The FAA has a long history of working with operators to prevent turbulence injuries,” the agency stated, directing travelers to its website for further safety guidelines.

 


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Laurie Baratti

Laurie Baratti

Assistant Editor

Laurie Baratti is an Assistant Editor for TravelPulse. She is a San Diego-based journalist whose work has previously appeared in publications like TravelAge West, SPACE, Modern Home + Living, Montage, and Sandals Life magazines. Travel writing has long been her passion, and she is always looking for excuses to explore the world outside of her native California. Laurie is also a lifelong equestrian, a proud pet-parent, and an underground advocate of the Oxford comma.

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