by Donald Wood
Last updated: 10:40 AM ET, Wed April 1, 2026
United Airlines announced that its mobile app will now
include estimated Transportation Security Administration (TSA) security wait
times.
The new pilot program is a first-of-its-kind offering from a
major airline in the United States.
United will tabulate the security wait times using data
collected by the airline at most airports, excluding George Bush
Intercontinental Airport in Houston, which will provide the carrier with the
information.
As part of a new program, the TSA wait time feature provides
regular updates throughout the day, giving United customers timely information
on airport security lines before arriving at the airport.
“We appreciate the work and professionalism of our TSA
agents, and while most began receiving back pay earlier this week, the U.S.
Department of Homeland Security shutdown continues and people want to stay
informed about expected security wait times at our airports,” United Chief
Information Officer Jason Birnbaum said.
“Our customers rely on our mobile app for all their travel
needs, and this new feature lets them know what to expect and better plan their
trip,” Birnbaum concluded.
In the app, travelers can view security wait times at the carrier’s
major hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San
Francisco, and Washington D.C.
United’s newest app feature is now available to travelers
and provides estimated wait times for specific lanes, including standard
security and TSA PreCheck, across terminals serving United’s customers.
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