Why United Airlines Suspended These Flight Attendants

Image: United Airlines airplane in flight. (Photo Credit: Adobe Stock/hectorchristiaen)
Image: United Airlines airplane in flight. (Photo Credit: Adobe Stock/hectorchristiaen)
Eraine Wessler
by Eraine Wessler
Last updated: 4:00 PM ET, Sat May 17, 2025

United Airlines was hoping this week’s focus would be a positive one, with the unveiling of a new Polaris Business Class cabin upgrade, including caviar service and Studio Suites, with 25% more room and privacy doors.

The new upgrades will (for now) only be on new 787-900 deliveries, but the airline’s ongoing labor issues have found a way into this news.

On Tuesday, May 13, when the announcement was made, some of the responses on Instagram were from people (presumably United employees) arguing that the airline instead needed to be focusing on a new contract for flight attendants. One replied, “Beautiful cabin, I would be so proud to work it if I had a new contract that [would] match that luxury.”

And at an unveiling for the media the same day, a group of what appeared to be 11 flight attendants stormed into the event at the beginning, carrying signs and shouting, “If we don’t get it, shut it down!”

Videos of the protest appeared on Bluesky, Facebook, and X (formerly Twitter).

The protesters were quickly escorted from the event. Now reports are saying that the crew members who protested at the Polaris event have been suspended, pending further inquiry.

The current contract, which was negotiated in 2016, became amenable in mid-2021. The Association of Flight Attendants and United have been negotiating since then, and there have been protests at airports in recent months as a deal has still not been reached.

Last month, CEO Scott Kirby said, “We’re getting close,” on reaching a deal during the company’s first quarter earnings call.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
July Avanti Destinations WebinarTuesday, July 14, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
Sell More, Your Way: Real-World Avanti Success Stories with Two Top AdvisorsTuesday, July 14, 2026
2:00pm Eastern
Join Avanti Destinations’ Director of National Accounts, Ken Pringle, and two high-performing travel...
Upcoming Webinar
Authentically Mediterranean: Discover Celestyal’s New Western Mediterranean Itineraries & Iconic ClassicsTuesday, July 21, 2026
2:00pm Eastern
The Mediterranean is more than just a destination, it’s our home. Join Celestyal to learn why we are...
Upcoming Webinar
July Avanti Destinations WebinarTuesday, July 14, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
Sell More, Your Way: Real-World Avanti Success Stories with Two Top AdvisorsTuesday, July 14, 2026
2:00pm Eastern
Join Avanti Destinations’ Director of National Accounts, Ken Pringle, and two high-performing travel...
Upcoming Webinar
Authentically Mediterranean: Discover Celestyal’s New Western Mediterranean Itineraries & Iconic ClassicsTuesday, July 21, 2026
2:00pm Eastern
The Mediterranean is more than just a destination, it’s our home. Join Celestyal to learn why we are...