by Donald Wood
Last updated: 11:56 AM ET, Thu May 3, 2018
Travel insurance company Allianz Global Assistance and riverboat operator American Queen Steamboat Company (AQSC) announced a multi-year partnership to provide travel protection and assistance to customers booking river cruises.
The partnership will provide travelers who purchased Allianz insurance for an AQSC cruise extensive coverage, including trip cancellation and interruption, travel delay, missed connection, baggage protection, 24/7 assistance and emergency medical and transportation for any covered reasons such as an illness or injury.
AQSC provides travelers with authentically recreated wonder, excitement and discovery of an old-school steamboat sailing with all the amenities, conveniences and comforts of modern luxury cruises.
"Early explorers of America's great rivers weren't lucky enough to have travel protection or the modern comforts and luxuries aboard American Queen Steamboat's fleet," Allianz CEO Mike Nelson said in a statement. "Today, we're pleased to partner with a premier riverboat operator and protect the unforgettable, novel journeys that AQSC offers to its sophisticated travelers."
"American Queen Steamboat Company is thrilled to partner with Allianz Global Assistance to offer our guests travel protection," AQSC president Ted Sykes said. "For many, traveling on our authentic paddle-wheelers is the trip of a lifetime, and this insurance will help our guests rest assured that they will have assistance should any travel headaches interrupt their plans."
The partnership between AQSC and Allianz was orchestrated due to the award-winning reputations of both companies. Allianz boasts a 97-percent customer satisfaction rating and is promoting recent enhancements to its TravelSmart app, online claims filing and status tracking, and instant electronic payments for approved claims.
Add in the continued rise in popularity of river cruising, and voyages continue to be in high demand aboard AQSC's American Queen and American Duchess ships on the Mississippi, Ohio, Tennessee and Cumberland Rivers, as well as the American Empress ship on the Columbia and Snake Rivers in the Pacific Northwest.
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