Cruise & Cruise Line

American Queen Voyages Appoints Two Executives To Head Finance Team

Image: American Queen Voyages' Ocean Navigator. (photo courtesy of American Queen Voyages)
Image: American Queen Voyages' Ocean Navigator. (photo courtesy of American Queen Voyages)
TravelPulse Staff
by TravelPulse Staff
Last updated: 7:35 PM ET, Thu April 27, 2023

WHY IT RATES: The two executives bring more than four decades of invaluable experience to their new roles.—Laurie Baratti, TravelPulse Associate Writer


American Queen Voyages,  part of Hornblower Group, has announced the appointment of Lissette Balbiers as Senior Vice President of Finance & Accounting and Susan Anderson as Director of Finance & Controller. Anderson will report to Balbiers while Balbiers will be reporting directly to American Queen Voyages President, Cindy D'Aoust. Together, they bring more than 45 years of extensive experience in finance, accounting and business administration to the executive team. 

"We are thrilled to welcome Lissette and Susan to our team at American Queen Voyages," said D'Aoust. "They bring a wealth of experience and expertise in financial management, a strong track record of driving strategic financial growth, and experience in managing complex financial operations that will be invaluable as we continue to grow and expand our business. We have no doubt that they will play a key role in helping us achieve our goals and drive success for our company and our stakeholders."

Susan Anderson, Director of Finance & Controller, American Queen Voyages

Susan Anderson, Director of Finance & Controller, American Queen Voyages. (Source: American Queen Voyages)

Most recently, Balbiers led the finance team as Chief Financial Officer at iAero Airways. Prior to that, she served as the Chief Financial Officer at Northern Aviation Services and the Chief Financial Officer - Network Operations & Aviation Americas at DHL.

"I am thrilled to be joining American Queen Voyages, a company that continues to be a proven leader in the cruise industry," said Balbiers. "I am excited to work alongside a dynamic team of professionals and contribute to the continued growth and success of the organization."

Lissette Balbiers, Senior Vice President of Finance & Accounting, American Queen Voyages

(Source: American Queen Voyages)

Previously, Anderson was the Assistant Controller at Hornblower Cruises and Events, where she managed the accounting operations, financial reporting, budgeting, and internal controls. Prior to that, she was the Financial Controller at AKIRA Chicago and the Senior Accountant at Sidley Austin LLP.

In their new roles, Balbiers and Anderson will lead the company's financial operations and contribute to strategic planning initiatives.

For more information on American Queen Voyages, contact your travel professional or call 833-598-0119 or visit AQVoyages.com.


SOURCE: American Queen Voyages press release. 


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Watch Now!
New B2B Booking Platform for Travel AdvisorsWednesday, October 14, 2026
2:00pm Eastern
Japan Airlines Vacations, the official vacation program of Japan Airlines, is launching a dedicated...
Upcoming Webinar
Worry-Free Access to the World - Part 2Friday, October 16, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for Worry-Free Access to the World, a webinar...
Watch Now!
Designed Together. Beyond Expectations. Discover Luxury Japan with BOUTIQUE JTBOctober 9, 2026Japan continues to captivate discerning travelers seeking authentic culture, extraordinary cuisine,...
Watch Now!
New B2B Booking Platform for Travel AdvisorsWednesday, October 14, 2026
2:00pm Eastern
Japan Airlines Vacations, the official vacation program of Japan Airlines, is launching a dedicated...
Upcoming Webinar
Worry-Free Access to the World - Part 2Friday, October 16, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for Worry-Free Access to the World, a webinar...
Watch Now!
Designed Together. Beyond Expectations. Discover Luxury Japan with BOUTIQUE JTBOctober 9, 2026Japan continues to captivate discerning travelers seeking authentic culture, extraordinary cuisine,...