Marking World Autism Acceptance Month in April, Carnival
Cruise Line has announced that Grand Bahama Celebration Key has been
officially certified as the first cruise destination to earn KultureCity’s
sensory inclusion certification.
On Celebration
Key, more than 400 guest teams have been trained to help guests with
sensory needs navigate the unique vacation environment. Guests receive
complimentary sensory bags with noise-reducing headphones, fidget tools, and
glasses with filters to block-out strobe and bright lights.
The bags also
include a VIP lanyard featuring a headphone logo and light bulb symbol to
discreetly signal to Carnival team members that the guest may require
additional support or accommodations as well as a feelings thermometer that
allows non-verbal guests to point and communicate their emotions.
“This milestone demonstrates Carnival’s dedication to making
vacations accessible and enjoyable for all, including families with sensory
processing needs. By training our team members and offering tailored resources
both on board and at Celebration Key, we ensure every guest feels supported,
understood, and welcome,” said Christine Duffy, president of Carnival Cruise
Line in a statement.
Carnival has partnered with KultureCity for the last six
years. The nonprofit organization creates sensory inclusive spaces for
individuals with invisible disabilities such as autism, dementia, PTSD and
sensory processing disorders. The company is recognized worldwide for
certifying venues to better serve individuals with sensory sensitivities.
“Creating truly inclusive experiences means anticipating the
needs of every guest before they arrive—and meeting them with empathy,
understanding, and thoughtful support,” said Uma Srivastava, executive director
of KultureCity.
She added, “By certifying Celebration Key, Carnival Cruise
Line is setting a new standard for the travel industry, ensuring that
individuals with sensory needs and invisible disabilities can fully participate
in and enjoy every moment of their journey.”
To celebrate World Autism Acceptance Month and Celebration
Key’s certification, Carnival is offering a sensory room pop-up at Celebration
Key on Friday, April 3, where guests can experience a calm, controlled
environment designed to help with sensory regulation.
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