Cruise & Cruise Line

Crystal Cruises Suspends Operations

Image: The Crystal Symphony. (photo via Crystal Cruises) ((photo via Crystal Cruises))
Image: The Crystal Symphony. (photo via Crystal Cruises) ((photo via Crystal Cruises))
Janeen Christoff
by Janeen Christoff
Last updated: 6:37 PM ET, Wed January 19, 2022

Crystal Cruises has suspended its operations after reports that its parent company, Genting Hong Kong, has run out of cash.

The cruise line announced late Wednesday that it was pausing sailings through April 29, 2022, for its three ships, Crystal Serenity, Crystal Symphony and Crystal Endeavor.

River cruises, which were paused for the winter but planned to restart in March, are now on hold through May.

"This was an extremely difficult decision but a prudent one given the current business environment and recent developments with our parent company, Genting Hong Kong," said Crystal Cruises president Jack Anderson.

"Crystal has been synonymous with luxury cruising for more than 30 years, and we look forward to welcoming back our valued guests when we resume operations," he continued. "We wish to thank our guests and travel advisors for their incredible support during these ongoing challenging times."

Passengers should receive a full refund of the cruise fare paid processed to the original form of payment.

For those who booked with a future cruise credit, the full value of the cruise will be returned to their Crystal Society account.

Earlier reports noted that Crystal's parent company had been struggling after being hammered during the pandemic. Last week, Genting Hong Kong's MV Werften shipyard in Germany filed for insolvency. Adding to its woes, the parent of Crystal, Star Cruises and Dream Cruises filed a petition in a Bermuda court that will see provisional liquidators appointed.

In a statement prior to the announcement that Crystal would suspend operations, the company said: "Certain business activities of the group, including but not limited to the operations of cruise lines by Dream Cruises Holding Limited, shall continue in order to preserve and protect the core assets and maintain the value of the group, however it is anticipated that the majority of the group's existing operations will cease."


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Small Groups, Big AdventuresThursday, June 18, 2026
2:00pm ET
Join Trafalgar and Insight Vacations for an exclusive launch webinar introducing 56 new Small Group...
Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
Small Groups, Big AdventuresThursday, June 18, 2026
2:00pm ET
Join Trafalgar and Insight Vacations for an exclusive launch webinar introducing 56 new Small Group...
Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...