Cruise & Cruise Line

Princess Cruises Announces Expansion of MedallionNet Wi-Fi Service

Image: Princess Cruises' Royal-class cruise ship Majestic Princess. (photo courtesy of Princess Cruises)
Image: Princess Cruises' Royal-class cruise ship Majestic Princess. (photo courtesy of Princess Cruises)
Donald Wood
by Donald Wood
Last updated: 9:56 AM ET, Wed April 14, 2021

Princess Cruises announced upgrades to its onboard internet service, allowing returning travelers to work remotely from the company's ships at sea.

When Princess vessels return to service, they will be equipped with MedallionNet Wi-Fi service comparable to the connectivity expected on land. Passengers and their families will soon be able to sail the open seas while remote working and distance learning.

Using a new constellation of satellites, each Princess MedallionClass ship will transmit enough bandwidth per vessel to guarantee a strong connection for each guest and their personal devices.

The MedallionNet Wi-Fi service will be available in every stateroom and all public areas, making the ability to move around the cruise ships while working or learning without any frustrating signal drops.

"Many cruise lines will claim to have guest Wi-Fi and they actually don't - they have public area Wi-Fi," Carnival Corporation chief experience officer John Padgett said. "When we say guest Wi-Fi that means every stateroom has an access point as well."

"It's not every other stateroom, it's not every third stateroom, it's not only in the hallway and opening up the door," Padgett continued. "It's every public area, every guest area, every stateroom, every deck. There is no exception. I have complete confidence in it, anywhere in the world and any place on the ship."

Later this year, Princess revealed its connectivity partner, SES, would begin to launch a new constellation of satellites that will further super-charge MedallionNet and offer guests the best connectivity possible at sea.

With more than 40 percent of the American workforce working remotely due to the COVID-19 pandemic, working professionals and their families will be able to appreciate the Wi-Fi- service, as well as amenities that include keyless stateroom entry, on-demand delivery service and a travel partner locator.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Donald Wood

Donald Wood

Managing Editor

Donald Wood is TravelPulse’s Managing Editor, bringing nearly 15 years of experience to the desk. He currently lives outside Philadelphia with his wife and two children.

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Small Groups, Big AdventuresThursday, June 18, 2026
2:00pm ET
Join Trafalgar and Insight Vacations for an exclusive launch webinar introducing 56 new Small Group...
Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
Small Groups, Big AdventuresThursday, June 18, 2026
2:00pm ET
Join Trafalgar and Insight Vacations for an exclusive launch webinar introducing 56 new Small Group...
Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...