KHM Travel Group Appoints New Director Roles

TravelPulse Staff
by TravelPulse Staff
Last updated: 10:35 AM ET, Thu January 8, 2026

KHM Travel Group director roles

New director roles have been established in Marketing, Agent Support, and Operations, joining the Director of Finance & Technology Operations. (Photo Credit: KHM Travel Group)

WHY IT RATES: The new leadership spans several key departments and is poised to drive innovation as the company aims to reach new heights in 2026.—Patrick Clarke, TravelPulse Senior Editor


KHM Travel Group is highlighting growth and leadership with new promotions that reflect the host agency’s dedication to innovation and excellence. New director roles have been established in Marketing, Agent Support, and Operations, joining the Director of Finance & Technology Operations in supporting the Executive Team for KHM Travel Group’s strategic direction and long-term goals.

KHM Travel Group’s directors now include:

  • Hannah Butler, Director of Finance & Technology Operations
  • Lisa Leone, Director of Marketing
  • Kathy Gorfido, Director of Agent Support
  • Bri Greathouse, Director of Operations

“These promotions reflect the incredible talent, dedication, and leadership that drive KHM Travel Group,” said Rick Zimmerman, President and CEO. “Each of these leaders embodies our Core Values of integrity, teamwork, and putting people first. They are not only stepping into new titles but also taking on a greater role in shaping our company culture, driving innovation, and inspiring our team to achieve even greater success.”

Each of these leaders brings a wealth of experience and strategic insight to their roles. Their responsibilities will focus on optimizing operations, improving processes, and leveraging KHM Travel Group’s unique strengths.

The company’s leadership team plays a critical role in fostering a collaborative, supportive, and inclusive work environment, where innovation and creativity are encouraged.

KHM Travel Group is looking to continue to increase its team in the new year to maintain the impressive 65:1 agent-to-staff ratio as the network of independent travel advisors grows.


SOURCE: KHM Travel Group press release. 


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