KHM Travel Group Appoints New Director Roles

TravelPulse Staff
by TravelPulse Staff
Last updated: 10:35 AM ET, Thu January 8, 2026

KHM Travel Group director roles

New director roles have been established in Marketing, Agent Support, and Operations, joining the Director of Finance & Technology Operations. (Photo Credit: KHM Travel Group)

WHY IT RATES: The new leadership spans several key departments and is poised to drive innovation as the company aims to reach new heights in 2026.—Patrick Clarke, TravelPulse Senior Editor


KHM Travel Group is highlighting growth and leadership with new promotions that reflect the host agency’s dedication to innovation and excellence. New director roles have been established in Marketing, Agent Support, and Operations, joining the Director of Finance & Technology Operations in supporting the Executive Team for KHM Travel Group’s strategic direction and long-term goals.

KHM Travel Group’s directors now include:

  • Hannah Butler, Director of Finance & Technology Operations
  • Lisa Leone, Director of Marketing
  • Kathy Gorfido, Director of Agent Support
  • Bri Greathouse, Director of Operations

“These promotions reflect the incredible talent, dedication, and leadership that drive KHM Travel Group,” said Rick Zimmerman, President and CEO. “Each of these leaders embodies our Core Values of integrity, teamwork, and putting people first. They are not only stepping into new titles but also taking on a greater role in shaping our company culture, driving innovation, and inspiring our team to achieve even greater success.”

Each of these leaders brings a wealth of experience and strategic insight to their roles. Their responsibilities will focus on optimizing operations, improving processes, and leveraging KHM Travel Group’s unique strengths.

The company’s leadership team plays a critical role in fostering a collaborative, supportive, and inclusive work environment, where innovation and creativity are encouraged.

KHM Travel Group is looking to continue to increase its team in the new year to maintain the impressive 65:1 agent-to-staff ratio as the network of independent travel advisors grows.


SOURCE: KHM Travel Group press release. 


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Sani/Ikos Group: Luxury Beachfront Resorts in Greece & SpainTuesday, July 28, 2026
2:00pm Eastern
Join us for an exclusive webinar introducing Sani/Ikos Group, a collection of luxury beachfront...
Upcoming Webinar
Asia Travel That SellsWednesday, July 29, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for an in depth webinar on Asia travel. Explore...
Upcoming Webinar
Close to Home, Big Opportunity: Selling Today's Domestic Travel TrendsThursday, July 30, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for a webinar exploring the growing demand for...
Upcoming Webinar
Sani/Ikos Group: Luxury Beachfront Resorts in Greece & SpainTuesday, July 28, 2026
2:00pm Eastern
Join us for an exclusive webinar introducing Sani/Ikos Group, a collection of luxury beachfront...
Upcoming Webinar
Asia Travel That SellsWednesday, July 29, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for an in depth webinar on Asia travel. Explore...
Upcoming Webinar
Close to Home, Big Opportunity: Selling Today's Domestic Travel TrendsThursday, July 30, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for a webinar exploring the growing demand for...