Baha Mar Offering Complimentary Stays for COVID-19 Impacted Guests

Image: Guests who test positive for COVID-19 while at Baha Mar will receive free stays under a new program. (Photo by Brian Major)
Image: Guests who test positive for COVID-19 while at Baha Mar will receive free stays under a new program. (Photo by Brian Major)
Brian Major
by Brian Major
Last updated: 12:20 AM ET, Tue February 23, 2021

Baha Mar is offering private jet service back to the United States or a complimentary 14-day stay to guests who test positive for COVID-19 while at the Bahamas mega-resort.

Under its new "Travel with Confidence" program, Baha Mar will provide free suite accommodations and a daily dining credit of $150 per-person, per-day for up to 14 days to guests in quarantine. Should the guest need to return to the United States earlier, Baha Mar will provide complimentary, private return air travel.

"In this ever-changing travel environment, it is our goal to alleviate travelers' concerns surrounding COVID-19, in an effort to ensure the health, safety and comfort of our guests," said Graeme Davis, Baha Mar's president.

"Our Travel with Confidence program is the first of its kind in the industry, providing travelers with added peace of mind and the option to safely return home, or quarantine at no added expense - the choice is theirs."

The mega-resort's current protocols include on-site complimentary COVID-19 rapid antigen testing of guests upon arrival and prior to departure. Baha Mar's "Commitment to Your Wellbeing" program also includes mandatory mask-wearing in public areas, social distancing and stringent cleanliness protocols at the mega-resort's Grand Hyatt, SLS and Rosewood Baha Mar properties.

Additionally, resort protocols also include weekly COVID-19 testing for associates, enhanced housekeeping and engineering services, heightened food safety and digital ordering, touchless payments and "technology methods that allow for an abundance of contactless experiences from the moment guests check-in," said company officials.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...
Upcoming Webinar
The Art of Destination Recommendation: Alternative Destination Strategies for Travel AdvisorsTuesday, August 18, 2026
2:00pm Eastern
What if your next best sale is a destination your client hasn’t considered—and you’ve never visited?...
Upcoming Webinar
From Interest to Booking: Selling HANKYU × PONANT Japan CruisesFriday, August 21, 2026
4:00pm Eastern
Take the next step in selling HANKYU × PONANT Japan cruises with a practical, advisor focused look at...
Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...
Upcoming Webinar
The Art of Destination Recommendation: Alternative Destination Strategies for Travel AdvisorsTuesday, August 18, 2026
2:00pm Eastern
What if your next best sale is a destination your client hasn’t considered—and you’ve never visited?...
Upcoming Webinar
From Interest to Booking: Selling HANKYU × PONANT Japan CruisesFriday, August 21, 2026
4:00pm Eastern
Take the next step in selling HANKYU × PONANT Japan cruises with a practical, advisor focused look at...