by Donald Wood
Last updated: 12:35 PM ET, Thu June 8, 2023
Homewood Suites by Hilton and Grubhub announced a plan to
expand their partnership to simplify the process of ordering food and drinks
while traveling.
As part of the expanded deal, the companies will bring
off-premises dining options to travelers through the Grubhub app at nearly 500
Homewood Suites locations across the United States.
“We are delighted to team up with Grubhub as we continue to
innovate new ways to enrich the guest experience and enhance the food and
beverage offerings available to guests of Homewood Suites by Hilton,” Homewood
Suites global head Rick Colling said.
“This distinctive collaboration offers guests access to
great local restaurants, helping them feel at home during their stays while
exploring local communities through food,” Colling continued.
To take advantage of the partnership, guests at Homewood
Suites properties that do not have on-site dining options can order from local
restaurants and convenience stores on Grubhub via geolocation and QR codes
around the property.
For a seamless experience, the hotel location and courier
drop-off instructions will automatically populate at checkout. Guests who were
a part of a pilot program earlier this year noted higher overall satisfaction
with the experience, from the speed of delivery to the packaging of the food.
Homewood Suites visitors that affiliate with their hotel
will also receive one free month of Grubhub+, Grubhub's loyalty program.
“Travel and food go hand-in-hand, and we're excited to work
with Hilton to be their go-to meal delivery provider and make it easier for
guests to discover new restaurants from the comfort of their room,” Grubhub chief
operations officer Eric Ferguson said.
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