Hyatt Centric Piloting Meal Delivery Program with GrubHub

Patrick Clarke
by Patrick Clarke
Last updated: 6:00 AM ET, Wed April 20, 2016

Hyatt Hotels' new Hyatt Centric brand is seeking to provide guests with more options when ordering food from their hotel room.

HotelsMag.com reported that Hyatt Centric is teaming up with mobile food-ordering company GrubHub to pilot a new meal delivery program.

The pilot kicked off Monday at three Hyatt Centric properties in Miami, Florida; Long Beach, California and Park City, Utah with Chicago set to join the program soon.

Over the course of the pilot, guests at the participating hotels will be able to order food from the front desk or from the Hyatt page on the GrubHub app from their mobile device. The cost of the meal will simply be added to their room and the food will be delivered to their door by hotel staff after it arrives at the front desk.

Guests will be able to order from the restaurant of their choice but will also have access to an in-room menu featuring GrubHub recommendations as well as hotel staff picks if they aren't sure to what to get.

READ MORE:6 Top Food And Drink Factory Tours in the US

The partnership with GrubHub, which is also headquartered in Chicago, represents the latest effort to build on Hyatt Centric's "Restaurant To Go" concept, which is highlighted by round-the-clock Express Menus.

As with any pilot program, the new partnership's initial level of success is likely to determine whether the unique offering is expanded to other Hyatt Centric properties around the country.

But based on data compiled by GrubHub - popularity of hotel takeout orders climbed 125 percent from 2011 to 2014 - it's clear that there's a demand among hotel guests for food delivery.

Launched early last year, Hyatt Centric is Hyatt's new full service lifestyle brand designed for both leisure and business travelers.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Patrick Clarke

Patrick Clarke

Senior Editor

A Maryland native and wanderer who has lived across the U.S. from North Carolina to SoCal, Patrick Clarke graduated from Towson University with a B.S. in journalism. He previously worked for Bleacher

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Worry-Free Access to the World - Part 3Monday, November 2, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for Worry-Free Access to the World, a webinar...
Watch Now!
Mexico for the Western Traveler Part 2: 2026Tuesday, October 29, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West and TravelPulse in the virtual studios for Discover Mexico for the...
Watch Now!
River Cruises PlusMonday, October 26, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, TravelPulse and leaders from top river cruise companies to get the...
Upcoming Webinar
Worry-Free Access to the World - Part 3Monday, November 2, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for Worry-Free Access to the World, a webinar...
Watch Now!
Mexico for the Western Traveler Part 2: 2026Tuesday, October 29, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West and TravelPulse in the virtual studios for Discover Mexico for the...
Watch Now!
River Cruises PlusMonday, October 26, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, TravelPulse and leaders from top river cruise companies to get the...