by Lacey Pfalz
Last updated: 7:00 AM ET, Sun July 28, 2024
This July saw a fair amount of big announcements from major hotel corporations and brands, along with some new reports that shed light on the state of the hospitality industry.
Miss the big headlines this month? Check out the stories below to get small, bite-sized pieces of the biggest news of the month, and click the links provided to reach the full stories.
All-Inclusive Resort Market Reaches New Heights
If you’ve been following any hotel and resort news this year, you’ll know that all-inclusive resorts are more popular than ever. This new feature discusses why all-inclusives are so popular, and takes travel advisor expert advice on how other advisors can hop on the all-inclusive bandwagon.
Hilton Expands Luxury Portfolio With Small Luxury Hotels of the World Partnership
In mid-July, Hilton announced it had partnered with Small Luxury Hotels of the World to expand its luxury hotel offerings. Small Luxury Hotels of the World offers 400 unique boutique properties across the globe, all of which are now able to be booked directly through Hilton’s channels.
Travelers who are members of the Hilton Honors loyalty rewards program will also enjoy earning and redeeming their points with Small Luxury Hotels of the World.
The State of Hotel Guest Satisfaction in 2024
The 28th annual J.D. Power 2024 North America Hotel Guest Satisfaction Index (NAGSI) Study found that guests who stay at luxury and upper upscale hotels are the most satisfied hotel guests of the year.
Higher hotel rates for lower segments are main reasons why travelers aren’t as satisfied with lower segment hotels; they aren’t getting as much for their money, whereas luxury and upper upscale travelers feel like they are.
IHG Hotels & Resorts Launches Industry-First Low Carbon Pioneers Program
IHG Hotels & Resorts has begun the first program of its kind, collecting low-carbon hotels together under one program, called the Low Carbon Pioneers Program. Each of the properties within the portfolio offers LEED certification, Green Key certification or an equivalent to ensure that the property produces low levels of carbon emissions.
The hotels within this portfolio include Holiday Inn Express Madrid Airport and Iberostar Waves Cristina in Spain and the newly opened Kimpton BEM Budapest in Hungary.
Hyatt's Inclusive Collection Celebrates Milestone Year with Enhanced Travel Advisor Platform
(Courtesy of Inclusive Collection)
Hyatt’s Inclusive Collection celebrated the first anniversary of Confidant Collective, its travel advisor platform, this July. Over the past year, 30,000 travel advisors joined the program to earn rewards by booking their clients at Inclusive Collection properties and learn through the Confidant Learning program.
To celebrate the year anniversary, the Confidant Collective platform is getting some upgrades, with expanded resources and booking support, functionality improvements and dedicated sections for specific niche and group specialty support.
Hyatt Reportedly Poised to Buy Hotel Operator Standard International
Word on the street is that Hyatt and Standard International are in the final stages of discussing an acquisition. Standard International is a hotel operator with hotels across the globe, including The Standard Hotels, Bunkhouse Group, The Peri Hotel and The Manner. There is no extra information on when the acquisition might be finalized.
Hotel Industry Adds 700 Jobs In June
A new report by the American Hotel & Lodging Association found that the hospitality industry in America added 700 new jobs in the month of June. Despite record-high benefits and wages, it’s still far under the 200,000-some still needed in hotels across the nation.
As it has advocated previously, the AHLA recommends the government expand the H-2B temporary nonagricultural worker visa program to help support the hospitality industry.
Hotels in Europe Surpassing RevPAR Expectations is Good News for Travel Industry
New data from Accor, the largest hotel group in Europe, predicts that RevPAR, or revenue per available room, is expected to increase 4-5 percent this year, faster than previous predictions.
Despite economic uncertainty, travelers, especially those enjoying luxury and lifestyle hotels, continue to travel and bolster the region—and the hotel company as a whole.
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