Last updated: 11:00 AM ET, Wed November 11, 2026
Viva Resorts by Wyndham introduced a new platform, VIVA PROmotor, which gives U.S. travel advisors direct commissions, round-the-clock booking access, and a range of tools to help them grow their sales at the company’s all-inclusive resorts in the Dominican Republic, Mexico’s Riviera Maya, and The Bahamas.
“VIVA PROmotor represents a significant step forward in how we support the travel advisor community and connect them with the breadth of experiences available across Viva Resorts by Wyndham,” said Gilda Noboa, director of sales and marketing for Viva Resorts by Wyndham.
By giving travel professionals direct access to our resorts, competitive commissions and the tools they need to sell with confidence, we are strengthening those relationships and making it easier for more travelers to discover Viva,” she added.
Tools and Resources for Advisors
In addition to managing reservations, the platform also provides advisors with industry resort rates, “support group bookings through dedicated tools and resources and access a multimedia library featuring resort photos, videos, logos, fact sheets and other sales materials,” Viva Resorts said, adding that VVIA will promote and support the platform via email campaigns, digital marketing, webinars, fam trips and more.
Marketing and Sales Support
Viva Resorts will support the platform through targeted email campaigns, digital marketing, search and retargeting, trade media and public relations, webinars, FAM trips, sales activities, referral campaigns and booking incentives. These efforts are designed to increase awareness among U.S. travel advisors while giving them more opportunities to discover and sell the Viva portfolio.
Matching Clients to Resorts
“Travel advisors play an important role in helping travelers discover the right destination and resort for every kind of getaway,” Noboa said.
VIVA PROmotor gives them a direct connection to our portfolio and the confidence that comes from having the information, tools and benefits they need in one place,” she added. “We want advisors to see Viva not simply as a collection of resorts, but as a diverse Caribbean portfolio with experiences and destinations that can meet a wide range of client needs.”
Resorts in the Viva Portfolio
The company’s collection of properties includes Viva Miches by Wyndham, Viva Heavens by Wyndham, Viva Tangerine by Wyndham, Viva V Samaná by Wyndham, Viva Dominicus Palace by Wyndham and Viva Dominicus Beach by Wyndham in the Dominican Republic; Viva Maya by Wyndham and Viva Azteca by Wyndham in Mexico; and Viva Fortuna Beach by Wyndham in The Bahamas.
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