Riviera Maya's Andaz Mayakoba Names Susan Williams Director of Sales and Marketing

Patrick Clarke
by Patrick Clarke
Last updated: 11:05 AM ET, Thu August 22, 2024

Susan Williams

Susan Williams. (Photo Credit: Andaz Mayakoba)

WHY IT RATES: The industry veteran is expected to bring a fresh perspective to the already beloved luxury resort in the Mexican Caribbean.—Patrick Clarke, TravelPulse Senior Editor


Andaz Mayakoba announced the appointment of Susan Williams as director of sales and marketing for the 214-room, luxury oceanfront resort in the heart of Riviera Maya. Williams brings a wealth of experience to the award-winning property with over 20 years of experience spanning sales, revenue marketing both at Hyatt and numerous other resorts throughout Mexico.

“We are delighted to welcome Susan to the team. With her extensive experience and proven track record, we are confident Susan will bring invaluable expertise and fresh perspectives to the luxury resort,” said Cesar Moreno, Andaz Mayakoba general manager. “We look forward to Susan’s contributions and positive impact she will undoubtedly make as we continue to set the stage for luxury experiences in the heart of Riviera Maya.”

This marks Williams' return to Hyatt after most recently serving as the director of sales and marketing at Viceroy Los Cabos in San Jose del Cabo. During her previous tenure with Hyatt, Williams held numerous positions, including director of global sales where she represented 900 hotels globally and oversight of group and transient sales and previously managed sales and marketing for individual hotels including Thompson Zihuatanejo and Hyatt Regency properties in Boston and Boston Harbor.

Williams brings unique knowledge of both the global brand as well as the Mexico market to this role, where she’ll strategically use this insight to drive hotel performance and commercial strategy.

Nestled on Mexico’s picturesque Yucatán Peninsula amongst the tranquil waters of the Caribbean Sea, Andaz Mayakoba is the newest of four luxury hotels within the celebrated destination of Mayakoba and combines stunning natural beauty, curated amenities and award-winning dining to offer an unrivaled guest experience.

To learn more about Andaz Mayakoba, please visit andazmayakoba.com or follow @andazmayakoba.mx.


SOURCE: Andaz Mayakoba press release. 


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Patrick Clarke

Patrick Clarke

Senior Editor

A Maryland native and wanderer who has lived across the U.S. from North Carolina to SoCal, Patrick Clarke graduated from Towson University with a B.S. in journalism. He previously worked for Bleacher

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