Robot Room Service Available at Chicago Hotel

Image: Robot holds a service bell. (Photo via iStock / Getty Images Plus / AndreyPopov)
Image: Robot holds a service bell. (Photo via iStock / Getty Images Plus / AndreyPopov)
Alex Temblador
by Alex Temblador
Last updated: 5:00 PM ET, Fri December 14, 2018

With a name like Hotel EMC2, you'd expect fun scientific amenities like a restaurant named the Albert or microscopes-turned-lamps in the rooms. However, Chicago's Hotel EMC2 offers guests something even better -- robots.

Meet Cleo and Leo, two robots that cater to guests who might need assistance.

They can bring an extra towel or bottle of water to rooms and even deliver room service that guests have ordered via a phone call or text message. To tell a guest they have arrived, a message flashes on the in-room television.

Cleo and Leo look like trash bins on wheels but they make beeping noises like R2D2 from Star Wars and even a whooping sound when they open their lids to reveal whatever guests have ordered.

If they run into other travelers in the hallway, guests are able to take note that the robots are busy as their digital screens read, "Pardon me, I'm on a delivery."

While travelers inevitably forget a toothbrush or want to enjoy a meal in their room, many guests tend to find an excuse to see Cleo and Leo in action - and who can blame them?

It's 2018, where hotel robots will meet your every need and that's something you don't want to miss.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
New B2B Booking Platform for Travel AdvisorsWednesday, October 14, 2026
2:00pm Eastern
Japan Airlines Vacations, the official vacation program of Japan Airlines, is launching a dedicated...
Upcoming Webinar
Worry-Free Access to the World - Part 2Friday, October 16, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for Worry-Free Access to the World, a webinar...
Watch Now!
Designed Together. Beyond Expectations. Discover Luxury Japan with BOUTIQUE JTBOctober 9, 2026Japan continues to captivate discerning travelers seeking authentic culture, extraordinary cuisine,...
Upcoming Webinar
New B2B Booking Platform for Travel AdvisorsWednesday, October 14, 2026
2:00pm Eastern
Japan Airlines Vacations, the official vacation program of Japan Airlines, is launching a dedicated...
Upcoming Webinar
Worry-Free Access to the World - Part 2Friday, October 16, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for Worry-Free Access to the World, a webinar...
Watch Now!
Designed Together. Beyond Expectations. Discover Luxury Japan with BOUTIQUE JTBOctober 9, 2026Japan continues to captivate discerning travelers seeking authentic culture, extraordinary cuisine,...