Luxury Travel Trends Shift Toward Meaningful Connection

Image: Advisors shared their perspectives on addressing evolving client needs during a Think Tank session at the GTM Luxury event. (Photo Credit: Northstar Travel Group)
Image: Advisors shared their perspectives on addressing evolving client needs during a Think Tank session at the GTM Luxury event. (Photo Credit: Northstar Travel Group)

This article originally appeared in the April issue of AGENTatHOME magazine. Subscribe here to receive your free copy each month.


Today’s luxury traveler is chasing connection as much as comfort. Conversations at this year’s Global Travel Marketplace (GTM) Luxury and MVT Live events revealed a clear pattern: Affluent travelers are favoring intimate group trips, immersive cultural access and itineraries that blend upscale comfort with meaningful connection. Advisors who understand that balance are finding new growth opportunities in the process.

Upscale, but Real 

At GTM Luxury, during a Think Tank session hosted by AGENTatHOME, advisors shared their perspectives on navigating evolving client needs. One big topic of discussion? Clients don’t want "ordinary" experiences while on vacation.

What "ordinary" means varies by client, of course, but it’s up to advisors to define it. What was crystal clear, however, is a demand for curated authenticity. According to GTM Luxury advisors, clients want to immerse themselves in a destination and see things in a new way. They might want a Michelin-starred chef, but they also want to dine with a local family in their home. Luxury advisors must marry those desires, delivering both high-end polish and immersive authenticity.

Advisors are also encouraging clients to slow down and avoid packing too much into one trip. Although it can take some convincing to get clients to embrace that concept, they ultimately find that not having to commit to activities every day of their trip is often a godsend. That breathing room creates space for spontaneous moments, such as grabbing a beer with locals, sitting in a cafe to people-watch or discovering a hidden gem.

Cheska Tariga, owner of Society of Travel.

Cheska Tariga, owner of Society of Travel. (Photo Credit: Cheska Tariga)

Luxury Small Groups 

During GTM Luxury, I also heard from advisors that many couples are now inviting friends along on trips. One advisor noted that more than 50% of her clients travel with at least one other couple. She suggests that, to make planning easier from the outset, agents ask at the beginning of the sales process if clients are traveling with other friends or family.

In fact, small-group travel is becoming a significant revenue driver for advisors. A Northstar Travel Group (the parent company of AGENTatHOME) survey sent to GTM Luxury advisors found that creating more intimate groups is emerging as a best practice. By working with smaller groups to create higher-end itineraries at elevated price points, advisors are increasing their profit margins.

"I’m getting into small luxury groups of friends — especially those who first traveled together for bachelorette parties, bachelor trips or destination weddings," reported one advisor in the survey. "They like traveling together, and they may go as couples or as young families."

During an AGENTatHOME-hosted roundtable at MVT Live, held by Montecito Village Travel/Your Travel Center, small-group travel was again a central theme.

Cheska Tariga, owner of Society of Travel, said she is seeing a growing demand for adventure-driven and transformative group travel.

Elaine San Juan, owner of Accents On Travel.

Elaine San Juan, owner of Accents On Travel. (Photo Credit: Elaine San Juan)

"Clients want to go to places where they can experience an adventure and a different culture," she said. "Right now, I’m opening my market to women in their 40s; these are professionals who don’t have the time to plan their travels. I want to get them on a group trip to Spain or France, where they can enjoy activities and go on a food tour together. That’s where I’m seeing the growth of my business."

Elaine San Juan, owner of Accents On Travel, often has several friend groups traveling.

"As soon as I hear someone say, ‘I’m thinking about asking friends,’ I automatically block multiple rooms," she said. "I have friend groups that are going together with 20 to 30 people. Once you get one client going, that’s all you need."

In addition, San Juan’s clients are no longer taking just one vacation per year; many are taking two or three.

"Some feel they are running out of time and want to travel now," she said. "My other clients are taking 30- to 40-day cruises and then taking a shorter vacation later in the year."

Luxury travelers may still want the five-star hotel and private driver, but increasingly, they also want connection — to a place, to a culture and to one another. Advisors who can orchestrate that balance are finding that small groups create not only unforgettable trips, but also business growth.


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