2023 Travvy Awards Honors the Airline Industry's Best

Image: Delta Air Line's Boeing 737 MAX 10. (photo via Delta Air Lines Media)
Image: Delta Air Line's Boeing 737 MAX 10. (photo via Delta Air Lines Media)
Rich Thomaselli
by Rich Thomaselli
Last updated: 11:00 AM ET, Sun November 5, 2023

Demand was up, but so were fuel prices. And there were some downs.

There is still a pilot shortage and an air traffic controller shortage. Yet, somehow, the industry was able to muddle through.

BEST AIRLINE CONSOLIDATOR

Airlines sometimes make discounted tickets available to a consolidator. In effect, the consolidator acts as a broker.

Discounted or not, the consolidator still must sell the tickets.

Nobody does it better than Centrav. The company’s vast network puts it at the fingertips of nearly every travel advisor.

In a day and age of frustrating telephone automation and long wait times, Centrav manages to cut through the clutter.

Maybe that’s why they are a multiple Travvy Award winner.

Centrav (Gold); Sky Bird Travel & Tours (Silver); Cosmopolitan Travel Service (Bronze)

BEST AIRLINE – DOMESTIC

Year in and year out, under the leadership of CEO Ed Bastian, Delta Air Lines has risen above even the most mundane problems and distinguished itself.

From contract talks to scheduling, Delta seemingly gets out in front of almost every issue.

The airline's consistent performance reflects it and is a testament to the foresight of Bastian, who was among the first to recognize the coming pilot shortage issue even before the pandemic.

Delta (Gold); United (Silver); American (Bronze)

BEST AIRLINE – INTERNATIONAL

It takes a lot to nudge out one of the Gulf airlines from the top spot, but Air Canada did just that.

It’s even more complicated when your reputation and calling card are based on your sterling service. That’s not to imply that Air Canada has a poor reputation for being late or something similar.

It doesn’t.

But its service is extraordinary and really sets it apart.

Air Canada (Gold); Emirates (Silver); Qatar Airways (Bronze)


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Rich Thomaselli

Rich Thomaselli

Associate Writer

Editor Associate Writer true 9281 14744 Rich Thomaselli has written for TravelPulse since 2014 and has been a professional journalist for nearly 40 years. His work has appeared in USA Today, the New York Times and New York Yankees publications. He is an 11-time writ

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