And the winner of the best airline loyalty program is Air France-KLM.
So
says point.me, the points and travel reward search platform, which ranked 62
global airlines for their respective rewards for customers. The objective is to
provide consumers transparency and greater confidence in earning and redeeming
points.
This
is the first annual survey by the company.
Flying Blue – the reward program for Air France and KLM – was named best-in-class globally for ease of earning miles, competitive redemption rates, and flexible routing rules, among other criteria.
Benjamin Lipsey, SVP of Customer Loyalty and President of Flying Blue, said: "We are pleased to top the rankings by point.me. By harnessing the power of point.me, Flying Blue broadens its reach, captivating travelers and fostering loyalty, even among those who have yet to experience our airline firsthand. Point.me elevates brand awareness and cultivates a community of avid explorers drawn to the promise of Air France, KLM, and all our partners."
Adam
Morvitz, CEO of point.me, said that accumulating airline points doesn’t have to
be that hard.
“Getting
real value from airline loyalty points is often significantly harder for passengers
than it needs to be,” he said. “These rankings draw on our team’s collective
travel expertise and deep data-led insight from our reward search engine.”
Point.me
and its team of 55 of the world's top points and miles experts ran data
analyses and identified the best programs against nine different traveler
needs. These include ease of earning points and miles, booking reward tickets,
availability of flights across different routes and partner programs, and
customer service, including change fees, how quickly issues are resolved, and
communication.
The
top 10 airlines are Air France-KLN, Air Canada, United, British Airways, Version
Atlantic, American, Alaska, Qatar, JetBlue and Avianca.
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