Japan Airlines to Experiment With Robot Ground Crew at Tokyo Airport

Image: Japan Airlines will use robots on the ground (Photo Credit: Japan Airlines)
Image: Japan Airlines will use robots on the ground (Photo Credit: Japan Airlines)
Jessica Puckett
by Jessica Puckett
Last updated: 10:05 AM ET, Wed April 29, 2026

Later this year, you might look out the window of your plane and see a robot loading your suitcase into the cargo hold. 

Japan Airlines is set to launch a two-year experiment in May during which a team of “humanoid” robots will be responsible for handling ground operations at Tokyo Haneda Airport (HND).

The AI-powered mechanical crew members will first be used to load and unload cargo containers. Eventually, the airline hopes to utilize the robots to load and unload passengers’ luggage and perform additional duties such as cleaning the aircraft cabin.

The goal of the trial is to find a creative solution to an ongoing ground handling labor shortage, which is particularly pronounced in Japan amid skyrocketing tourism numbers and an aging population.

The experiment is the first of its kind in Japan and will first begin by analyzing where robots can operate safely on the airport tarmac. The trial will then see the robots trained in a simulated airport environment before deploying them on the front lines, first at Tokyo Haneda.

The robots are specially designed and programmed by GMO AI & Robotics, and they “possess a range of motion and adaptability comparable to humans,” the airline said. “Being human-shaped allows their introduction without significant modifications to existing airport facilities or aircraft structures.”

The experiment is set to take place at Japan’s major domestic airports until 2028.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Small Groups, Big AdventuresThursday, June 18, 2026
2:00pm ET
Join Trafalgar and Insight Vacations for an exclusive launch webinar introducing 56 new Small Group...
Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
Small Groups, Big AdventuresThursday, June 18, 2026
2:00pm ET
Join Trafalgar and Insight Vacations for an exclusive launch webinar introducing 56 new Small Group...
Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...