Japan Airlines to Experiment With Robot Ground Crew at Tokyo Airport

Image: Japan Airlines will use robots on the ground (Photo Credit: Japan Airlines)
Image: Japan Airlines will use robots on the ground (Photo Credit: Japan Airlines)
Jessica Puckett
by Jessica Puckett
Last updated: 10:05 AM ET, Wed April 29, 2026

Later this year, you might look out the window of your plane and see a robot loading your suitcase into the cargo hold. 

Japan Airlines is set to launch a two-year experiment in May during which a team of “humanoid” robots will be responsible for handling ground operations at Tokyo Haneda Airport (HND).

The AI-powered mechanical crew members will first be used to load and unload cargo containers. Eventually, the airline hopes to utilize the robots to load and unload passengers’ luggage and perform additional duties such as cleaning the aircraft cabin.

The goal of the trial is to find a creative solution to an ongoing ground handling labor shortage, which is particularly pronounced in Japan amid skyrocketing tourism numbers and an aging population.

The experiment is the first of its kind in Japan and will first begin by analyzing where robots can operate safely on the airport tarmac. The trial will then see the robots trained in a simulated airport environment before deploying them on the front lines, first at Tokyo Haneda.

The robots are specially designed and programmed by GMO AI & Robotics, and they “possess a range of motion and adaptability comparable to humans,” the airline said. “Being human-shaped allows their introduction without significant modifications to existing airport facilities or aircraft structures.”

The experiment is set to take place at Japan’s major domestic airports until 2028.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Jessica Puckett

Jessica Puckett

Jessica Puckett is an Emmy Award-winning journalist who covers transportation and travel news. She has reported for ABC News, The Points Guy, Condé Nast Traveler, and several other publications.

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Your New Era with TrafalgarThursday, September 17, 2026
2:00pm Eastern
Trafalgar’s new era is taking shape. Join us on September 17 to learn about "Your New Era" with...
Upcoming Webinar
I Am Israel: Rediscovering the World's Most Timeless DestinationFriday, September 18, 2026
2:00pm Eastern
From new sites in the Old City of Jerusalem to culinary experiences to spiritual connections, join us...
Upcoming Webinar
MSC Cruises: A Year in Motion — Learn More, $ell MoreMonday, September 21, 2026
2:00pm Eastern
MSC Cruises just wrapped its first-ever Alaska season, and it's only the beginning. Join Erin Douglas...
Upcoming Webinar
Your New Era with TrafalgarThursday, September 17, 2026
2:00pm Eastern
Trafalgar’s new era is taking shape. Join us on September 17 to learn about "Your New Era" with...
Upcoming Webinar
I Am Israel: Rediscovering the World's Most Timeless DestinationFriday, September 18, 2026
2:00pm Eastern
From new sites in the Old City of Jerusalem to culinary experiences to spiritual connections, join us...
Upcoming Webinar
MSC Cruises: A Year in Motion — Learn More, $ell MoreMonday, September 21, 2026
2:00pm Eastern
MSC Cruises just wrapped its first-ever Alaska season, and it's only the beginning. Join Erin Douglas...