JetBlue to Require All Passengers to Wear Face Masks

Image: PHOTO: Airbus A320 JetBlue tailfin with Mosaic design. (photo via rypson / iStock Editorial / Getty Images Plus)
Image: PHOTO: Airbus A320 JetBlue tailfin with Mosaic design. (photo via rypson / iStock Editorial / Getty Images Plus)
Rich Thomaselli
by Rich Thomaselli
Last updated: 9:59 AM ET, Tue April 28, 2020

JetBlue Airways on Monday said it will require all passengers to wear face masks aboard its flights beginning May 4 to help stem the spread of the coronavirus.

Buoyed perhaps by the call of powerful Association of Flight Attendants union head Sara Nelson, JetBlue's decision comes on the heels of its previous edict to have all crew members wear the protective coverings.

"Wearing a face covering isn't about protecting yourself it's about protecting those around you," Joanna Geraghty, president and chief operating officer of JetBlue, said in a statement. "This is the new flying etiquette. Onboard, cabin air is well circulated and cleaned through filters every few minutes but this is a shared space where we have to be considerate of others."

Passengers must wear face masks at all times during the check-in, boarding and deplaning process, as well as during the length of the flight. Parents should note that small children who have difficulty keeping a mask on are exempt from the new rule.

JetBlue is the first U.S. airline to make such a requirement of passengers. Earlier on Monday, American Airlines announced it will enhance its cleaning procedures and will now provide customers with personal protective equipment (PPE) to prioritize the health and wellness of its team members and passengers.

However, the airline did not say whether passengers are required to wear face masks. Nor did Delta Air Lines, which also said it would offer face masks to passengers but not demand that customers wear them. Delta did require its crew to begin wearing PPE.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Rich Thomaselli

Rich Thomaselli

Associate Writer

Editor Associate Writer true 9281 14744 Rich Thomaselli has written for TravelPulse since 2014 and has been a professional journalist for nearly 40 years. His work has appeared in USA Today, the New York Times and New York Yankees publications. He is an 11-time writ

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.

Don't Miss These Travel Agent Events and Trainings

Watch Now!
Black Friday Is Just the Beginning with ALG Vacations®Wednesday, November 11, 2026 2:00pm EasternJoin ALG Vacations® on November 11 for a special webinar featuring Jacki Marks, Jim Tedesco, and Ben...
Upcoming Webinar
Thursday, November 12, 2026 2:00pm EasternThursday, November 12, 2026, 2:00pm EasternJoin Travel Weekly, TravelAge West, and TravelPulse as we explore the sun-drenched shores and vibrant...
Upcoming Webinar
Right Client. Right Opportunity. Right Now with Oceania CruisesFriday, November 13, 2026, 2:00pm EasternThe right opportunity is here. Join Oceania Cruises to learn how to identify high-luxury clients, turn...
Watch Now!
Black Friday Is Just the Beginning with ALG Vacations®Wednesday, November 11, 2026 2:00pm EasternJoin ALG Vacations® on November 11 for a special webinar featuring Jacki Marks, Jim Tedesco, and Ben...
Upcoming Webinar
Thursday, November 12, 2026 2:00pm EasternThursday, November 12, 2026, 2:00pm EasternJoin Travel Weekly, TravelAge West, and TravelPulse as we explore the sun-drenched shores and vibrant...
Upcoming Webinar
Right Client. Right Opportunity. Right Now with Oceania CruisesFriday, November 13, 2026, 2:00pm EasternThe right opportunity is here. Join Oceania Cruises to learn how to identify high-luxury clients, turn...