Airlines Waive Change Fees Ahead of Winter Storm Diego

Image: Ground crew deicing aircraft. (photo via Chalabala/iStock/Getty Images Plus)
Image: Ground crew deicing aircraft. (photo via Chalabala/iStock/Getty Images Plus)
Patrick Clarke
by Patrick Clarke
Last updated: 9:15 AM ET, Fri December 7, 2018

UPDATE:

American Airlines canceled 160 flights on Saturday and nearly 1,000 flights scheduled for Sunday with most of the canceled flights coming in and out of Charlotte Douglas International Airport.

Southwest Airlines also canceled four flights to and from Charlotte on Sunday and the remaining four flights due to arrive on Saturday at the airport.


A handful of major airlines are waiving change fees as Winter Storm Diego is expected to bring freezing rain, heavy snow and damaging ice to a large swath of the southern U.S. this weekend and into early next week.

American Airlines, Delta Airlines, Southwest Airlines, United Airlines and Frontier Airlines are among those carriers that will allow affected travelers to rebook their flights without having to pay a costly change fee.

Travelers will have several days to complete the rebooked travel in most cases.

American's waiver covers cities such as Oklahoma City and Springfield, Missouri through Saturday and cities including Asheville and Charlotte, North Carolina and Knoxville, Tennessee through Monday.

Other notable cities expected to be impacted include Santa Fe, New Mexico; Tulsa, Oklahoma; Dallas, Texas; Little Rock, Arkansas; Nashville, Tennessee; Raleigh, North Carolina and Roanoke, Virginia, among others.

According to Weather.com, Diego is likely to cause significant travel disruptions from parts of the southern Plains into the Southeast in the coming days as ice accumulations in some areas could be enough to take down trees and knock out power.

Travelers are always encouraged to check their flight status with their airline before arriving at the airport.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Patrick Clarke

Patrick Clarke

Senior Editor

A Maryland native and wanderer who has lived across the U.S. from North Carolina to SoCal, Patrick Clarke graduated from Towson University with a B.S. in journalism. He previously worked for Bleacher

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...
Upcoming Webinar
The Art of Destination Recommendation: Alternative Destination Strategies for Travel AdvisorsTuesday, August 18, 2026
2:00pm Eastern
What if your next best sale is a destination your client hasn’t considered—and you’ve never visited?...
Upcoming Webinar
From Interest to Booking: Selling HANKYU × PONANT Japan CruisesFriday, August 21, 2026
4:00pm Eastern
Take the next step in selling HANKYU × PONANT Japan cruises with a practical, advisor focused look at...
Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...
Upcoming Webinar
The Art of Destination Recommendation: Alternative Destination Strategies for Travel AdvisorsTuesday, August 18, 2026
2:00pm Eastern
What if your next best sale is a destination your client hasn’t considered—and you’ve never visited?...
Upcoming Webinar
From Interest to Booking: Selling HANKYU × PONANT Japan CruisesFriday, August 21, 2026
4:00pm Eastern
Take the next step in selling HANKYU × PONANT Japan cruises with a practical, advisor focused look at...