Delta Takes Unprecedented Step of Testing Its Entire Workforce for COVID-19

Image: PHOTO: Delta is testing its entire workforce for COVID-19. (Photo courtesy of Delta Air Lines)
Image: PHOTO: Delta is testing its entire workforce for COVID-19. (Photo courtesy of Delta Air Lines)
Laurie Baratti
by Laurie Baratti
Last updated: 2:48 PM ET, Thu August 13, 2020

As an enhanced layer of COVID-19 protection being implemented through its comprehensive CareStandard program, Delta Air Lines reports that the company is well on its way to testing nearly 100 percent of its employees by the end of August. Thus far, Delta says, about half of the airline's active employees have been tested.

"Our customers want to know that the people caring for them while traveling are healthy," said Joanne Smith, Executive Vice President and Chief People Officer. "Providing COVID-19 testing for all of our people is an important action we can take to keep employees, their families and our customers safe, increasing confidence in travel while doing our part to slow and stop the spread of the virus."

Testing all 75,000 members of its workforce is a proactive step towards slowing viral spread since even asymptomatic carriers can transmit COVID-19. By identifying any infected persons early, the airline can allow them time at home to recover and reduce their exposure to others.

Delta recently opened its own onsite testing operations in cities that have large employee populations-such as Atlanta, Minneapolis and New York-and also recently began supplying an at-home testing option to all of its U.S. workers, whereby Quest Diagnostics will deliver self-collection kits right to an employee's doorstep upon request.

Delta has also engaged the experts at the Mayo Clinic to help it develop a re-testing strategy to follow this baseline first round of testing, based on tailored risk assessments.

Mayo Clinic, a leading authority in serious and complex medical care, is also partnering to review Delta's health and safety practices, from preventive measures aimed at protecting customers from infection to workforce risk assessments.

"The infection rate among our customer-facing employees is below the national average and shows that our Delta CareStandard measures are working," Smith said. "While we're encouraged by our results, we know we can't afford to let up now. Health experts agree that a multi-layered approach-one that includes testing, symptom-checking, mask-wearing, environmental cleaning and physical distancing-are the greatest inhibitors to spreading COVID-19 and will play a critical role in keeping our people safe in the weeks and months ahead."

Any Delta employees having positive COVID-19 test results must self-isolate at home for a minimum of ten days, while receiving full pay protection, to break the chain of transmission. Additionally, any workers who have been exposed to persons diagnosed with COVID-19 are required to refrain from entering the workplace for 14 days following their exposure to the infected individual, also with full pay protection in place, to wait out the virus' incubation period.

Delta is also providing its employees the ability to get tested for COVID-19 antibodies at all of its major U.S. hubs, as well as over 2,000 Quest Diagnostic locations across the country, free of charge.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Laurie Baratti

Laurie Baratti

Assistant Editor

Laurie Baratti is an Assistant Editor for TravelPulse. She is a San Diego-based journalist whose work has previously appeared in publications like TravelAge West, SPACE, Modern Home + Living, Montage, and Sandals Life magazines. Travel writing has long been her passion, and she is always looking for excuses to explore the world outside of her native California. Laurie is also a lifelong equestrian, a proud pet-parent, and an underground advocate of the Oxford comma.

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
July Avanti Destinations WebinarTuesday, July 14, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
Sell More, Your Way: Real-World Avanti Success Stories with Two Top AdvisorsTuesday, July 14, 2026
2:00pm Eastern
Join Avanti Destinations’ Director of National Accounts, Ken Pringle, and two high-performing travel...
Upcoming Webinar
Authentically Mediterranean: Discover Celestyal’s New Western Mediterranean Itineraries & Iconic ClassicsTuesday, July 21, 2026
2:00pm Eastern
The Mediterranean is more than just a destination, it’s our home. Join Celestyal to learn why we are...
Upcoming Webinar
July Avanti Destinations WebinarTuesday, July 14, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
Sell More, Your Way: Real-World Avanti Success Stories with Two Top AdvisorsTuesday, July 14, 2026
2:00pm Eastern
Join Avanti Destinations’ Director of National Accounts, Ken Pringle, and two high-performing travel...
Upcoming Webinar
Authentically Mediterranean: Discover Celestyal’s New Western Mediterranean Itineraries & Iconic ClassicsTuesday, July 21, 2026
2:00pm Eastern
The Mediterranean is more than just a destination, it’s our home. Join Celestyal to learn why we are...