Cruise & Cruise Line

American Queen Steamboat Co. Cancels Countess Inaugural Cruise

Image: The American Countess. (Photo via American Queen Steamboat Company) (American Countess)
Image: The American Countess. (Photo via American Queen Steamboat Company) (American Countess)
Theresa Norton
by Theresa Norton
Last updated: 5:58 PM ET, Wed March 17, 2021

American Queen Steamboat Company canceled the March 21-26 inaugural cruise of the American Countess from New Orleans after the Centers for Disease Control and Prevention put a halt to it.

A scaled-back christening ceremony will still take place March 21 in New Orleans.

American Queen Steamboat said it did everything it was supposed to do to meet CDC and U.S. Coast Guard regulations. Ships that carry fewer than 250 people don't fall under the no-sail order issued by the CDC during the pandemic.

"We are disappointed to share that the CDC has notified us that they are denying our ability to conduct the christening cruise on the American Countess this weekend out of the Port of New Orleans," the company said in a statement. "This decision is based on their review of our Coast Guard Certificate of Inspection and the date on which this certificate was issued.

"To be clear, we have a valid U.S. Coast Guard Certificate of Inspection in place that authorizes us to carry up to 249 passengers and crew. We have been transparent with the CDC regarding our intentions to operate the American Countess with a reduced onboard capacity," the statement continued. "Although we are disappointed with the CDC's actions, we are optimistic this latest challenge is short-term, and we are diligently working with the CDC so we can begin the inaugural season on board the beautiful American Countess and once again create amazing experiences for our guests."

The christening was originally scheduled to take place a year ago but was canceled as the coronavirus evolved into a pandemic.

The surprise move came as the company resumed sailing on March 15 with the American Duchess. Its current cruise is operating with charter passengers onboard under the line's health and safety protocols with a reduced capacity of under 166 guests per CDC guidelines.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...
Upcoming Webinar
The Art of Destination Recommendation: Alternative Destination Strategies for Travel AdvisorsTuesday, August 18, 2026
2:00pm Eastern
What if your next best sale is a destination your client hasn’t considered—and you’ve never visited?...
Upcoming Webinar
From Interest to Booking: Selling HANKYU × PONANT Japan CruisesFriday, August 21, 2026
4:00pm Eastern
Take the next step in selling HANKYU × PONANT Japan cruises with a practical, advisor focused look at...
Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...
Upcoming Webinar
The Art of Destination Recommendation: Alternative Destination Strategies for Travel AdvisorsTuesday, August 18, 2026
2:00pm Eastern
What if your next best sale is a destination your client hasn’t considered—and you’ve never visited?...
Upcoming Webinar
From Interest to Booking: Selling HANKYU × PONANT Japan CruisesFriday, August 21, 2026
4:00pm Eastern
Take the next step in selling HANKYU × PONANT Japan cruises with a practical, advisor focused look at...