Mexican Hotel Group Questions Viability of Quintana Roo Tourist Tax

Image: Inside the Cancun International Airport. (photo by Teodor Mihail)
Image: Inside the Cancun International Airport. (photo by Teodor Mihail)
Donald Wood
by Donald Wood
Last updated: 12:35 PM ET, Wed September 13, 2023

A group of hotel officials serving the Mexican Caribbean region have expressed concerns to the governor of Quintana Roo about implementing and enforcing the tax imposed on incoming travelers.

According to Reportur.com, the Mexican Caribbean Hotel Council requested that Quintana Roo Governor Mara Lezama and local governments analyze the viability of the Visitax, as concerns arose regarding the “invasive” and “deceptive” way the fees are being collected.

Mexican Caribbean Hotel Council Vice President David Ortiz said the tourist charge—which has been in effect since 2021—was part of the plan to offset financial issues associated with the coronavirus pandemic, but should now be reviewed for mismanagement. 

“The problem is that it is charged deceptively, which is worrying because it damages the image of the destination,” Ortiz told Reportur.com.

Officials also echoed concerns from travelers regarding the lack of clarity on where the money goes, as well as concerns about the “aggressive” wording at Cancun International Airport, which posted Visitax advertisement that says, “Avoid inconveniences, remember that the charge is linked to your passport number.” 

“The law says one thing, the advertisements another, the hotels say that it is not necessary to pay, but the advertising sounds like a threat,” Ortiz said.

The Mexican Caribbean Hotel Council believes the Quintana Roo tourist tax should be streamlined like the one implemented in Miami, which incorporates all fees into a single 13 percent payment that clarifies how the money will be used.

While the government analyzes the tourist tax, hotel officials believe the way the fees are collected should be “modified” to avoid damaging the reputation of the Mexican Caribbean.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
ALG Vacations® is Powering Up Fall with PartnershipTuesday, September 8, 2026
2:00pm Eastern
At ALG Vacations®, partnership means deliver smarter tools, stronger resources, and more opportunities...
Upcoming Webinar
Beyond the Ship: Maximizing Pre and Post Cruise ExperiencesThursday, September 10, 2026
2:00pm Eastern
Discover how to enhance the cruise experience with strategic pre and post cruise planning. Learn how...
Upcoming Webinar
Future Leaders in Travel: Meet Our Supplier PartnersFriday, September 11, 2026
2:00pm Eastern
The Future Leaders in Travel conference brings together an exciting group of emerging travel...
Upcoming Webinar
ALG Vacations® is Powering Up Fall with PartnershipTuesday, September 8, 2026
2:00pm Eastern
At ALG Vacations®, partnership means deliver smarter tools, stronger resources, and more opportunities...
Upcoming Webinar
Beyond the Ship: Maximizing Pre and Post Cruise ExperiencesThursday, September 10, 2026
2:00pm Eastern
Discover how to enhance the cruise experience with strategic pre and post cruise planning. Learn how...
Upcoming Webinar
Future Leaders in Travel: Meet Our Supplier PartnersFriday, September 11, 2026
2:00pm Eastern
The Future Leaders in Travel conference brings together an exciting group of emerging travel...