New Poll Shows Airline Demand Could Rise With No Change Fees

Image: PHOTO: Waiting in the airport security line. (photo via TennesseePhotographer / iStock Editorial / Getty Images Plus)
Image: PHOTO: Waiting in the airport security line. (photo via TennesseePhotographer / iStock Editorial / Getty Images Plus)
Rich Thomaselli
by Rich Thomaselli
Last updated: 1:33 PM ET, Wed September 16, 2020

Data from the new weekly Harris Poll shows that demand for air travel could rise in the wake of airlines eliminating change fees.

The polling demonstrates that with additional flexibility, airlines have given travelers the opening to resuming booking their next trip, Harris noted.

The poll centered on the coronavirus pandemic has been running for 29 weeks. This most recent poll was conducted September 10-13, 2020, among a nationally representative sample of 2,037 American adults and 1,609 Americans who say they typically fly.

United, followed by American and Delta, eliminated change fees - which can be as much as $200 - late last month. It was a game-changing decision, especially with air travel off 70 percent compared to last year due to the coronavirus pandemic. But it bought the airlines a ton of goodwill, since ancillary fees are a bane of the traveler's existence.

And, now, hard and fast data shows it might have been the right decision.

According to the findings, 75 percent of Americans who say they fly said they would be more likely to fly as a result of some airlines recently having announced they are doing away with change fees. That number was above 70 percent across the political spectrum.

Among all Americans, 58 percent say they would be more likely to fly as a result of the elimination of change fees.

Looking ahead to the fall/winter travel seasons, 39 percent of Americans say they are likely to fly for Christmas this year, while 34 percent say they are likely to fly for Thanksgiving. Some 32 percent say they will fly for New Year's.

Overall, 44 percent of Americans say they miss traveling on an airplane since the implementation of virus-related restrictions. That's up nine percent since the second week of April.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Rich Thomaselli

Rich Thomaselli

Associate Writer

Editor Associate Writer true 9281 14744 Rich Thomaselli has written for TravelPulse since 2014 and has been a professional journalist for nearly 40 years. His work has appeared in USA Today, the New York Times and New York Yankees publications. He is an 11-time writ

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Fiesta Americana Travelty Collection, What Advisors Need to KnowThursday, August 6, 2026
2:00pm Eastern
Stay ahead with the latest updates from Fiesta Americana Travelty Collection, featuring upscale...
Upcoming Webinar
Experiential and Adventure WebinarTuesday, August 11, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse in the virtual studios on August 11 for the...
Upcoming Webinar
New Orleans: Timeless Traditions & Nonstop CultureThursday, August 13, 2026
2:00pm Eastern
Learn about New Orleans from the New Orleans experts. During the presentation, you'll hear about...
Upcoming Webinar
Fiesta Americana Travelty Collection, What Advisors Need to KnowThursday, August 6, 2026
2:00pm Eastern
Stay ahead with the latest updates from Fiesta Americana Travelty Collection, featuring upscale...
Upcoming Webinar
Experiential and Adventure WebinarTuesday, August 11, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse in the virtual studios on August 11 for the...
Upcoming Webinar
New Orleans: Timeless Traditions & Nonstop CultureThursday, August 13, 2026
2:00pm Eastern
Learn about New Orleans from the New Orleans experts. During the presentation, you'll hear about...