TSA Officer Has Sewn Over 600 Free Face Masks, Delivered Coast-to-Coast

Image: PHOTO: Woman sewing face masks during COVID-19 pandemic. (Photo via iStock/Getty Images E+/kmatija)
Image: PHOTO: Woman sewing face masks during COVID-19 pandemic. (Photo via iStock/Getty Images E+/kmatija)
Laurie Baratti
by Laurie Baratti
Last updated: 12:35 AM ET, Wed May 13, 2020

Jill Hays, a Transportation Security Administration (TSA) Supervisor at Baltimore/Washington International Thurgood Marshall Airport (BWI), received the first pleas for home-sewn face masks from her daughter and daughter-in-law-both nurses working in Pennsylvania in the midst of the COVID-19 outbreak.

From her home sewing room, Hays stitched about 25 masks for her daughter to share with her colleagues at Pittsburgh's UPMC St. Margaret Hospital, throwing in ten more child-sized masks for good measure. She fabricated another fifteen, including kid sizes, for her daughter-in-law, who works at Scenery Hill Healthcare and Rehabilitation Center in Indiana, Pennsylvania.

Once she realized the real scale of the need for even non-medical grade face masks, Hays decided to further dedicate her time and skills to provide masks for those without access to personal protective equipment. "I put out a message on Facebook telling people that regardless of their circumstances that I would make them masks. All they had to do was to send me a message," Hays said.

The orders poured in and, to date, she has sewn over 600 masks, sending them for free, from coast to coast and mostly to strangers who reached out to her online. She includes a little note recommending that recipients wash their masks before wearing them. Some folks send her donations to help cover shipping and the cost of materials, including a $200 contribution from one woman from Bethesda, Maryland, to whom she'd mailed a mere two masks.

How has a senior TSA officer managed to single-handedly fulfill all of these requests? Hays originally had a week-long vacation scheduled in April, which she was forced to cancel because of the pandemic. Instead, she spent her time off sewing for six to eight hours each day. "It kept me focused on something positive and away from watching the depressing news about the coronavirus all day long."

So far, her largest order has been for 60 masks from nurses at a Florida hospital. Another nurses' association requested a bundle of 40. Hays said she frequently gets thank-you notes for her efforts, often accompanied by photos of recipients modeling their new coronavirus couture.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Laurie Baratti

Laurie Baratti

Assistant Editor

Laurie Baratti is an Assistant Editor for TravelPulse. She is a San Diego-based journalist whose work has previously appeared in publications like TravelAge West, SPACE, Modern Home + Living, Montage, and Sandals Life magazines. Travel writing has long been her passion, and she is always looking for excuses to explore the world outside of her native California. Laurie is also a lifelong equestrian, a proud pet-parent, and an underground advocate of the Oxford comma.

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...

Don't Miss These Travel Agent Events and Trainings

Watch Now!
July Avanti Destinations WebinarTuesday, July 14, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Watch Now!
Sell More, Your Way: Real-World Avanti Success Stories with Two Top AdvisorsTuesday, July 14, 2026
2:00pm Eastern
Join Avanti Destinations’ Director of National Accounts, Ken Pringle, and two high-performing travel...
Upcoming Webinar
Authentically Mediterranean: Discover Celestyal’s New Western Mediterranean Itineraries & Iconic ClassicsTuesday, July 21, 2026
2:00pm Eastern
The Mediterranean is more than just a destination, it’s our home. Join Celestyal to learn why we are...
Watch Now!
July Avanti Destinations WebinarTuesday, July 14, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Watch Now!
Sell More, Your Way: Real-World Avanti Success Stories with Two Top AdvisorsTuesday, July 14, 2026
2:00pm Eastern
Join Avanti Destinations’ Director of National Accounts, Ken Pringle, and two high-performing travel...
Upcoming Webinar
Authentically Mediterranean: Discover Celestyal’s New Western Mediterranean Itineraries & Iconic ClassicsTuesday, July 21, 2026
2:00pm Eastern
The Mediterranean is more than just a destination, it’s our home. Join Celestyal to learn why we are...