How Karisma is Caring for its Employees and Communities During COVID-19

Image: Karisma taking care of its employees (photo via Karisma Hotels & Resorts)
Image: Karisma taking care of its employees (photo via Karisma Hotels & Resorts)
Laurie Baratti
by Laurie Baratti
Last updated: 5:37 PM ET, Tue April 14, 2020

Karisma Hotels & Resorts shared some details today of the ways in which it's working to support its employees, communities and at-home guests during the COVID-19 pandemic.

The company has always been ethically oriented, community-centric and compelled to care for its team members simply out of a sense of doing what's right.

In addition to its other ongoing good-works initiatives, Karisma is currently engaged in the following efforts:

- Karisma Hotels & Resorts has protected its entire full-time workforce, providing continued employment even in the face of the hotel industry's current financial predicament.

-The Nickelodeon Hotels & Resorts Punta Cana property, with the assistance of municipality police, is delivering 800 meals daily to Dominican community members who are most in need of support.

-The Karisma Foundation is providing medicine and medical supplies for 160 beneficiaries who are currently impacted by COVID-19 in Mexico's Riviera Maya. El Dorado Royale is also supplying food from its 75,000 square-foot onsite greenhouse at-cost to the local community.

-El Dorado Royale is further delivering free baskets of the foods produced in its greenhouse to hotel employees and Riviera Maya locals in need.

-To support the mental health of the global community, Karisma has also launched its #ExperienceElDoradoAtHome campaign to provide guests with virtual vacation moments that can be enjoyed from home. A video series highlights topics such as salsa dancing, mojito making, crafting the perfect taco, and tips and tricks on wellness and ideal skincare routines. Over the next few weeks, the El Dorado Spa Resorts will present on recipes for signature dishes and drinks, and resort activities for viewers to try at home for a taste of travel while safely self-isolating.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Laurie Baratti

Laurie Baratti

Assistant Editor

Laurie Baratti is an Assistant Editor for TravelPulse. She is a San Diego-based journalist whose work has previously appeared in publications like TravelAge West, SPACE, Modern Home + Living, Montage, and Sandals Life magazines. Travel writing has long been her passion, and she is always looking for excuses to explore the world outside of her native California. Laurie is also a lifelong equestrian, a proud pet-parent, and an underground advocate of the Oxford comma.

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Watch Now!
New Orleans: Timeless Traditions & Nonstop CultureThursday, August 13, 2026
2:00pm Eastern
Learn about New Orleans from the New Orleans experts. During the presentation, you'll hear about...
Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...
Upcoming Webinar
The Art of Destination Recommendation: Alternative Destination Strategies for Travel AdvisorsTuesday, August 18, 2026
2:00pm Eastern
What if your next best sale is a destination your client hasn’t considered—and you’ve never visited?...
Watch Now!
New Orleans: Timeless Traditions & Nonstop CultureThursday, August 13, 2026
2:00pm Eastern
Learn about New Orleans from the New Orleans experts. During the presentation, you'll hear about...
Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...
Upcoming Webinar
The Art of Destination Recommendation: Alternative Destination Strategies for Travel AdvisorsTuesday, August 18, 2026
2:00pm Eastern
What if your next best sale is a destination your client hasn’t considered—and you’ve never visited?...