Sonesta Unveils ‘SOS’ Service for Stranded Holiday Travelers

Image: Clift Royal Sonesta Hotel in San Francisco (Photo Credit: Royal Sonesta)
Image: Clift Royal Sonesta Hotel in San Francisco (Photo Credit: Royal Sonesta)
Claudette Covey
by Claudette Covey
Last updated: 10:15 AM ET, Thu November 2, 2023

Sonesta International Hotels Corporation introduced Travel SOS (Sonesta Overnight Stay), a service created to stanch travelers’ stress when they find themselves stranded during the holiday season.

“Travel SOS helps address the unpredictable challenges travel’s busiest season brings including transportation delays, winter weather conditions, cancellations and unexpected layovers by providing travelers with information on availability at the nearest Sonesta hotels,” Sonesta said.

Travel SOS can be accessed through 1-844-STAY-SOS to reach Travel SOS hotline, which will find room availability at the closest Sonesta property.

The service can also be accessed by using the promo code STAYSOS to book a reservation at sonesta.com/offers/stay-sos or redlion.com/offers/travel-sos.

“Travel SOS reinforces Sonesta’s commitment to providing exceptional service to travelers during the busiest and most challenging travel times,” said Sonesta Chief Marketing Officer Chris Trick.

“With easy access by phone or online to the latest information on Sonesta’s more than 1,200 properties, this service gives travelers peace of mind so they can rest and enjoy this holiday season to the fullest.”


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