Sonesta Unveils ‘SOS’ Service for Stranded Holiday Travelers

Image: Clift Royal Sonesta Hotel in San Francisco (Photo Credit: Royal Sonesta)
Image: Clift Royal Sonesta Hotel in San Francisco (Photo Credit: Royal Sonesta)
Claudette Covey
by Claudette Covey
Last updated: 10:15 AM ET, Thu November 2, 2023

Sonesta International Hotels Corporation introduced Travel SOS (Sonesta Overnight Stay), a service created to stanch travelers’ stress when they find themselves stranded during the holiday season.

“Travel SOS helps address the unpredictable challenges travel’s busiest season brings including transportation delays, winter weather conditions, cancellations and unexpected layovers by providing travelers with information on availability at the nearest Sonesta hotels,” Sonesta said.

Travel SOS can be accessed through 1-844-STAY-SOS to reach Travel SOS hotline, which will find room availability at the closest Sonesta property.

The service can also be accessed by using the promo code STAYSOS to book a reservation at sonesta.com/offers/stay-sos or redlion.com/offers/travel-sos.

“Travel SOS reinforces Sonesta’s commitment to providing exceptional service to travelers during the busiest and most challenging travel times,” said Sonesta Chief Marketing Officer Chris Trick.

“With easy access by phone or online to the latest information on Sonesta’s more than 1,200 properties, this service gives travelers peace of mind so they can rest and enjoy this holiday season to the fullest.”


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
ALG Vacations® is Powering Up Fall with PartnershipTuesday, September 8, 2026
2:00pm Eastern
At ALG Vacations®, partnership means deliver smarter tools, stronger resources, and more opportunities...
Upcoming Webinar
Sell More Great Lakes Cruises with Victory Cruise LinesWednesday, September 9, 2026
2:00pm Eastern
Join Cris Desouza, VP of Sales, and Barbara Davis, Director of Sales, for an inside look at what’s new...
Upcoming Webinar
Beyond the Ship: Maximizing Pre and Post Cruise ExperiencesThursday, September 10, 2026
2:00pm Eastern
Discover how to enhance the cruise experience with strategic pre and post cruise planning. Learn how...
Upcoming Webinar
ALG Vacations® is Powering Up Fall with PartnershipTuesday, September 8, 2026
2:00pm Eastern
At ALG Vacations®, partnership means deliver smarter tools, stronger resources, and more opportunities...
Upcoming Webinar
Sell More Great Lakes Cruises with Victory Cruise LinesWednesday, September 9, 2026
2:00pm Eastern
Join Cris Desouza, VP of Sales, and Barbara Davis, Director of Sales, for an inside look at what’s new...
Upcoming Webinar
Beyond the Ship: Maximizing Pre and Post Cruise ExperiencesThursday, September 10, 2026
2:00pm Eastern
Discover how to enhance the cruise experience with strategic pre and post cruise planning. Learn how...