TSA in Hot Water Over Transparency Issues, Whistleblower Retaliation

Image: PHOTO: TSA security checkpoint. (photo via Flickr/Ben Popken)
Image: PHOTO: TSA security checkpoint. (photo via Flickr/Ben Popken)
Patrick Clarke
by Patrick Clarke
Last updated: 2:00 PM ET, Thu March 9, 2017

If there's one thing Democrats and Republicans can agree on these days, it's that the Transportation Security Administration (TSA) has some work to do.

Both sides were harsh in their criticism of TSA during last week's House Oversight and Government Reform Committee hearing, which was called to address transparency issues and a recent report by the Department of Homeland Security inspector general that determined the administration "cannot be trusted to administer the Secret Security Information (SSI) program in a reasonable manner."

The committee has been investigating a slew of concerns regarding TSA of late, including abusive management practices, retaliation against whistleblowers, security failures and employee intimidation, among others.

"Unfortunately, the TSA is not fulfilling their legal obligation to produce documents, frustrating the Office of Special Council's (OSC) investigative efforts," said committee Chairman Jason Chaffetz via the Washington Post. "And I can tell you with a passion on both sides of this aisle, it is not acceptable to withhold information."

"Selective use of redaction, the inconsistent use of it, claiming attorney-client privilege-with all due respect it appears that TSA is trying to cover up problems," added Intergovernmental Affairs Subcommittee Chairman Gary Palmer.

[READMORE] READ MORE: TSA Enhances Airport Pat-Downs [/READMORE]

TSA acting administrator Huban A. Gowadia could offer little explanation, only claiming the administration relies on departmental guidance.

"I have to say we follow departmental guidance," said Gowadia. "My hands are tied by departmental policy."

Gowadia said she will work more transparently with the OSC in the future, though the committee threatened subpoena if TSA doesn't provide all of the outstanding documents and guidance it's legally obligated to hand over by March 10.

"We're going to go to the ends of the earth to protect whistleblowers," said Chaffetz.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Patrick Clarke

Patrick Clarke

Senior Editor

A Maryland native and wanderer who has lived across the U.S. from North Carolina to SoCal, Patrick Clarke graduated from Towson University with a B.S. in journalism. He previously worked for Bleacher

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
MSC Cruises: A Year in Motion — Learn More, $ell MoreMonday, September 21, 2026
2:00pm Eastern
MSC Cruises just wrapped its first-ever Alaska season, and it's only the beginning. Join Erin Douglas...
Upcoming Webinar
Destination Weddings & HoneymoonsTuesday, September 22, 2026
2:00pm Eastern
Join Travel Weekly TravelAge West, and TravelPulse as we showcase romantic hotels and resorts designed...
Upcoming Webinar
The Islands of the Bahamas: 16 Islands, Endless LuxuryWednesday, September 23, 2026
2:00pm Eastern
The modern luxury traveler demands far more than breathtaking aesthetics, they seek effortless...
Upcoming Webinar
MSC Cruises: A Year in Motion — Learn More, $ell MoreMonday, September 21, 2026
2:00pm Eastern
MSC Cruises just wrapped its first-ever Alaska season, and it's only the beginning. Join Erin Douglas...
Upcoming Webinar
Destination Weddings & HoneymoonsTuesday, September 22, 2026
2:00pm Eastern
Join Travel Weekly TravelAge West, and TravelPulse as we showcase romantic hotels and resorts designed...
Upcoming Webinar
The Islands of the Bahamas: 16 Islands, Endless LuxuryWednesday, September 23, 2026
2:00pm Eastern
The modern luxury traveler demands far more than breathtaking aesthetics, they seek effortless...