US Travel Identifies Travel Pain Points and Opportunities to Improve Experiences

Image: Couple in Valencia, Spain, in the fall. (photo courtesy martin-dm/Getty Images/E+) (martin-dm/Getty Images/ E+)
Image: Couple in Valencia, Spain, in the fall. (photo courtesy martin-dm/Getty Images/E+) (martin-dm/Getty Images/ E+)
Donald Wood
by Donald Wood
Last updated: 1:40 PM ET, Wed March 1, 2023

The U.S. Travel Association announced a new quarterly consumer survey with Ipsos that anticipates and identifies consumer behaviors and risks, while highlighting the greatest opportunities to grow the travel industry.

The study found that around 50 percent of American respondents rated their current financial situation as average or below, with 61 percent of leisure travelers and 69 percent of business travelers feeling good or excellent about their financial well-being over the next six months.

Data showed that 79 percent of leisure travelers plan to hit the road in the next six months and around 33 percent said they plan to travel more in 2023 than in 2022.

As for business travelers, 80 percent expect to take a work trip in the next six months, with another 75 percent expecting business travel spending to increase this year. Group business travel has the most momentum, with 35 percent saying they would spend the same or greater than 2019 levels in the next six months, more than any other type of business travel.

The study also highlights potential issues, including 36 percent of Americans saying they would travel more in the next six months if the experience were manageable. Another 45 percent rated the air travel experience as sub-par due to delays or cancellations, crowds and congestion.

While people worry about air travel issues, only 23 percent of leisure and 32 percent of business travelers are enrolled in TSA PreCheck.

As for blended travel, 82 percent of respondents work remotely at least some of the time, including 31 percent who work fully remote. For business travelers working remotely, 39 percent are encouraged to travel to meet with their manager in person and 36 percent to engage with co-workers and team members.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Donald Wood

Donald Wood

Managing Editor

Donald Wood is TravelPulse’s Managing Editor, bringing nearly 15 years of experience to the desk. He currently lives outside Philadelphia with his wife and two children.

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Unveiling Oceania Cruises’ New Voyages, Plus Caribbean GetawaysWednesday, June 10, 2026
2:00pm Eastern
This exclusive webinar will showcase what’s new, what’s next, and how these immersive itineraries are...
Upcoming Webinar
Small Groups, Big AdventuresThursday, June 18, 2026
2:00pm ET
Join Trafalgar and Insight Vacations for an exclusive launch webinar introducing 56 new Small Group...
Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Unveiling Oceania Cruises’ New Voyages, Plus Caribbean GetawaysWednesday, June 10, 2026
2:00pm Eastern
This exclusive webinar will showcase what’s new, what’s next, and how these immersive itineraries are...
Upcoming Webinar
Small Groups, Big AdventuresThursday, June 18, 2026
2:00pm ET
Join Trafalgar and Insight Vacations for an exclusive launch webinar introducing 56 new Small Group...
Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....