by Lacey Pfalz
Last updated: 8:45 AM ET, Tue August 6, 2024
Three fliers who were impacted by CrowdStrike’s global computer outage last month have filed a proposed class action lawsuit in Austin, Texas, blaming the company for negligence and asking CrowdStrike to pay impacted air travelers compensatory and punitive damages.
According to Reuters, del Rio et al v CrowdStrike Inc, U.S. District Court, Western District of Texas, No. 24-00881, provided information on the three fliers, how they spent hundreds of dollars on lodging, meals and other methods of travel after their flights were delayed or canceled. Some missed work, or endured health issues from sleeping on an airport floor.
It’s not the first lawsuit considered against the technology corporation about the flight issues: Delta Air Lines, which canceled about 30 percent of its flights over a five-day period, stranding around 500,000 travelers, is considering a lawsuit, too.
According to Delta, it lost about $500 million from the outage, and took the longest to get back on its feet after CrowdStrike fixed the issue. The Department of Transportation launched an investigation into Delta’s slow recovery.
CrowdStrike repeated the same statement for both lawsuits: “We believe this case lacks merit and we will vigorously defend the company."
The CrowdStrike outage came from a flawed update that crashed over eight million computers worldwide, impacting not only airlines, but also hospitals and other critical systems.
For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.
Topics From This Article to Explore
