Cruise & Cruise Line

American Extends Cruise Suspension to June 14: New Plans Offered to Help Agents and Guests

Image: American Cruise Lines' American Song. (American Cruise Lines)
Image: American Cruise Lines' American Song. (American Cruise Lines)
Claudette Covey
by Claudette Covey
Last updated: 4:05 PM ET, Tue April 28, 2020

American Cruise Lines extended its suspension of cruise operations from April 30 to June 14, the company said.

Last month, the line unveiled the Travel Advisor Assurance Plan, which is designed to protect both agents and their clients.

One element of the plan is Cruise With Comfort, which enables passengers with new and existing bookings on cruises departing through Aug. 31, 2020 to cancel for any reason up to 24 hours prior to the start of their cruise packages.

The Cruise with Comfort option also provides travelers with cruise vouchers equal to 100 percent of amounts paid.

Guests booked on any suspended cruises can opt for a full money-back refund or cruise vouchers equal to 125 percent of all amounts paid for their cruise packages.

Travel advisor commissions affected by the Cruise with Comfort option or suspended operations will be 100 percent protected for cruise vouchers issued. Commission will be paid based on the original sailing date for any payments made toward commissionable items.

"Our partners have appreciated our commission policy in particular, because it compensates them sooner rather than later for their efforts," said Susan Shultz, vice president of trade relations. "Plus, Cruise with Comfort has helped advisors sell because it allows guests the ability to cancel their cruise up to 24-hours before the cruise begins."


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Right Client. Right Opportunity. Right Now with Oceania CruisesFriday, November 13, 2026, 2:00pm EasternThe right opportunity is here. Join Oceania Cruises to learn how to identify high-luxury clients, turn...
Upcoming Webinar
California LuxuryTuesday, November 17, 2026, 2:00pm EasternJoin Travel Weekly, TravelAge West, and TravelPulse as we explore the elevated side of California,...
Upcoming Webinar
November Hankyu Travel WebinarTuesday, November 17, 2026, 4:00pm EasternSave your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
Right Client. Right Opportunity. Right Now with Oceania CruisesFriday, November 13, 2026, 2:00pm EasternThe right opportunity is here. Join Oceania Cruises to learn how to identify high-luxury clients, turn...
Upcoming Webinar
California LuxuryTuesday, November 17, 2026, 2:00pm EasternJoin Travel Weekly, TravelAge West, and TravelPulse as we explore the elevated side of California,...
Upcoming Webinar
November Hankyu Travel WebinarTuesday, November 17, 2026, 4:00pm EasternSave your spot for this upcoming webinar! Details coming soon!